Webkinz Insider Forum

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-   Somebody Help! (http://www.webkinzinsider.com/forum/somebody-help-165/)
-   -   Locking Up at Loader Lounger (http://www.webkinzinsider.com/forum/somebody-help-165/locking-up-loader-lounger-177658/)

DiscoDad01-07-2008 10:27 PM

Locking Up at Loader Lounger
 
I've had many Webkinz problems over the past several weeks. Thanks to many of the posts on this site I've managed to get past some of the loading problems (Lord knows that Ganz hasn't been any help!!). However, I have one last, major problem. For about the past 6 weeks, when I log on, I get to the "Loading Furniture" step when it locks up. I have written to Webkinz Tech Support 10 - 15 times and I have left several voice mail messages, with absolutely no answer (not even an automated one) and almost no help. Twice it appeared that Tech Support "unstuck" me, because I was suddenly able to get into my room, but then the next time I tried to log on, or even change rooms, it locked up again and I was back in the middle of the glitch. Has anybody had any success at resolving this problem, or does anybody have any information on when or if this will ever be corrected? I'm certainly not going to buy another Webkinz product, and waste more money on something that doesn't work, until I get this resolved. Any suggestions???:lion:

allykat123401-07-2008 10:41 PM

Re: Locking Up at Loader Lounger
 
i am sorry i think that i have had glitches too

Hot Potato01-07-2008 10:44 PM

Re: Locking Up at Loader Lounger
 
That's a new one in my book. Hope someone comes to assist your with the problem. If you would like to speak with a real person press one. For hablas espanol numero dos. LOL

taximommie01-08-2008 12:04 AM

Re: Locking Up at Loader Lounger
 
My sons account has one room it freezes up on as well and won't load. Its been almost 2 weeks now.Still not fixed. Its a bathroom.

MamaWolf01-08-2008 12:52 AM

Re: Locking Up at Loader Lounger
 
Quote:

Originally Posted by taximommie (Post 3994868)
My sons account has one room it freezes up on as well and won't load. Its been almost 2 weeks now.Still not fixed. Its a bathroom.

That's a common issue, it seems to be the antique sink causing the freeze up. I too have a bathroom that can't be entered. I too am still waiting for it to be fixed.

Beardedlizard01-08-2008 12:55 PM

Re: Locking Up at Loader Lounger
 
That happened to me once, but you should definitely keep trying to contact Ganz. A glitch occurring that often is definitely irregular.


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