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Old 04-21-2009, 08:05 PM   #1
talker247 & ryby
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Default Unanswered: Locked out of Webkinz Insider please help

okay my neighbor has an acount on here(horse lover1 and she had to change her email now she can not come on to WI and i keeps telling her toclick on a link in an email welll she did not get the email so she requested a new one and it has been 4 days and like 5 more requsts and is still not able to get the email

Last edited by 247talker; 04-21-2009 at 08:17 PM..
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Old 04-21-2009, 08:10 PM   #2
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Default Re: Locked out of Webkinz Insider please help

Maybe she should try making a new account. sorry I don't know anything else you can do.
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Old 04-21-2009, 08:12 PM   #3
talker247 & ryby
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Default Re: Locked out of Webkinz Insider please help

she has 13,000 wi bucks 15 gifz and over 1,200 posts and she is gifted
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Old 04-21-2009, 08:17 PM   #4
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Default Re: Locked out of Webkinz Insider please help

Hi, I flagged your post so a mod can help you out.
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Old 04-21-2009, 08:17 PM   #5
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Default Re: Locked out of Webkinz Insider please help

Well then try contacting a Mod or Admin about this
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Old 04-21-2009, 08:23 PM   #6
talker247 & ryby
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Default Re: Locked out of Webkinz Insider please help

i tryed and so did she she is afraid that all her stuff like her gift exchance wont be there anymore
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Old 04-21-2009, 08:42 PM   #7
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Default Re: Locked out of Webkinz Insider please help

Her account says that it is "pending email verification". I'll submit another request for the system to send her an email. It should be sent in just a few moments. She needs to follow the instructions in the email (click on the link).

This is happening because she changed her email address. If she thinks she gave the system an invalid address, she needs to contact admin@webkinzinsider.com to have it changed.
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