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Old 12-23-2009, 10:37 AM   #1
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Default Answered: locked out of my room

Im not sure if I should put this here or in glitch report, but I can't get into this one room. Im not sure if it is completly filled up with stuff, because I use it a storage room, but everytime I try to get into the room it won't load and I have to exit out of the window. I really want to get into the room because it have a lot of my exclusive items in it. Is there anyway to fix this easily?
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Best Answer - Posted by taylorswift1
I suppose clearing your cookies, updating your Adobe player thingie, restarting your computer, or calling GANZ are all thing that would work well. Hope you find a way to get back into your room, and soon! Good luck!

Happy Holidays!

=] Taylor
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Old 12-23-2009, 10:56 AM   #2
chips62
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Exclamation Re: locked out of my room

First, the problem its not number of items in room or if you use it like a storage room.
The problem , its just a glitch/bug from ganz.

Just go to adobe.com and ubdate your flash player

That's all i can do for you.

GOOD LUCK

I mean the problem is, your Adobe Flash Player as not be ubdated for a long time

chips62

Last edited by chips62; 12-23-2009 at 10:56 AM..
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Old 12-23-2009, 11:02 AM   #3
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Default Re: locked out of my room

Quite possibly something is blocking the door. Try jumping to that room from your map!

-Hope it helps!
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Old 12-23-2009, 12:50 PM   #4
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Default Re: locked out of my room

Well, maybe you should clear your cookies. That might be it. Another thing you might want to do is go into a room that is connected to that room and try to get in. If that does not work I don't know what else you could do. I hope this helps
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Old 12-23-2009, 01:01 PM   #5
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Default Re: locked out of my room

Try restarting it.
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Old 12-23-2009, 08:51 PM   #6
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Default Re: locked out of my room

If something was blocking the door, the room would still load. There may be an item in there that has a glitch. This happened to me with the purple Christmas tree. Try clearing your cache (see instructions on Customer Service section of the main WW screen). If this doesn't work, contact Ganz in the same area under "my question does not appear above".
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Old 12-23-2009, 08:58 PM   #7
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Default Re: locked out of my room

I suppose clearing your cookies, updating your Adobe player thingie, restarting your computer, or calling GANZ are all thing that would work well. Hope you find a way to get back into your room, and soon! Good luck!

Happy Holidays!

=] Taylor
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Old 12-23-2009, 09:17 PM   #8
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Default Re: locked out of my room

It is probably a glitch, try clearing your cookies or jumping into the room! Good luck!
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