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Old 12-28-2008, 04:52 PM   #1
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Angry Unanswered: Loading problem: I can't get the stuff in my dock!!!

When I get items form storage it says 'Please wait...' and NEVER stops! I waited hours and it still does it!
Does it have something to do with the items I have or how many items I have? Please help!!

Last edited by pollytoad77; 12-28-2008 at 04:56 PM..
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Old 12-28-2008, 05:01 PM   #2
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Default Re: Loading problem: I can't get the stuff in my dock!!!

This hasn't been happening to me, but I'm using Firefox. Are you using IE? I found it doesn't work as well.
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Old 12-28-2008, 05:06 PM   #3
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Default Re: Loading problem: I can't get the stuff in my dock!!!

View Post Originally Posted by Dogluver620
This hasn't been happening to me, but I'm using Firefox. Are you using IE? I found it doesn't work as well.

No, I also use firefox.
Thanks anyway!

-----------------------------

Originally Posted by Webkinz customer support
If you are noticing that the "Please Wait" sign remains on your screen for an extended period of time, this means one of two things:
1. It could mean that your computer is having difficulty connecting to our server. To solve this issue, we suggest that you please contact your Internet Service Provider and notify them of the issue.
2. If we are experiencing a higher than normal volume of traffic, you will notice the Please Wait sign. In this case, please log out and log back in at a later time.
It appears that WW is crowded so I hope that this problem will be fixed soon.
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Old 12-28-2008, 05:11 PM   #4
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Default Re: Loading problem: I can't get the stuff in my dock!!!

It depends on how many items are in your dock. The more items you have in your dock, the slower the website will run, esp getting your items from storage. The max amount of things you are supposed to have in your dock is about 100 items (even though you can have more). Right now Webkinz has been running slow, so it might just be the website.
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Old 12-28-2008, 05:29 PM   #5
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Default Re: Loading problem: I can't get the stuff in my dock!!!

Well I have about 315 items in my dock, so it's going to take a while......
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Old 12-28-2008, 06:21 PM   #6
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Default Re: Loading problem: I can't get the stuff in my dock!!!

Well, my daughter is having this problem on her account, but
my son and myself are not.

I am wondering if it has to do with the POLAR BEAR right now, because she has been trying
to get logged on to do the extra POTM things, but it won't even load. She left her computer screen up for at least an hour, with just the "please wait" message. It never went anywhere.

I had her clear out her temp files, cache files and try again, but still no go.

We tried Firefox, and it will at least go in to WW, but you can't go anywhere once in.
The first click results in Please Wait, and it never changes.

She only has around 200 things in the dock, so it isn't an overload problem.
I know Ganz recommends not over 100, but that is pretty hard if you have extra wallpapers and flooring, since there is no way to currently store those anywhere else! (Hint Ganz - we could use flooring/wallpaper storage!)

So, I am wondering if it has to do with the polar bear, since she is the only one of the three of us who has it.... her acct not working, and our others are just fine.

Weird...
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