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Old 12-18-2010, 10:13 AM   #1
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Default Unanswered: loading docks

hi is anyone else having problems with there docks loading
i tried different serves and different accounts and it just keeps showing the item going and goinf
angel
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Old 12-18-2010, 10:28 AM   #2
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Default Re: loading docks

Hiya, Angel. <3

Maybe trying to clear your cache would help. The amount of items in your dock might be an issue, too.
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Old 12-18-2010, 11:12 AM   #3
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Default Re: loading docks

It looks like their servers are overloaded.......again........just like last year at this time and the year before last. I've tried both IE and Firefox, cache is empty and my docks are not over loaded. Out of 3 accounts, the dock will only load on one of them, the Asian account, which is on the "wapi14" server.

The American accounts, one on the "wapi1" server and the other on the "wapi7" server, both get stuck loading the dock. I wish they would add more servers for christmastime.
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Old 12-18-2010, 11:21 AM   #4
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Default Re: loading docks

hi thanks my asian are loading also .this s.... because i wanted to go in the trading room and my main account is american .
angel
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Old 12-18-2010, 11:21 AM   #5
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Default Re: loading docks

Do you have many items in your dock? This is currently happening to me. I would just take out the items that are already in your dock, and if it still doesn't load, log out and retry the process until your dock loads.
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Old 12-18-2010, 11:57 AM   #6
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Default Re: loading docks

I think that happens to people with hundreds of items in their docks. I have about 300 items and it doesn't load for me either. It's probably only at this time of the year, and WW's servers are full. Guess we'll just have to wait...
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Old 12-18-2010, 11:59 AM   #7
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Default Re: loading docks

This is happening to lots of people, sadly. It may be that your Webkinz server was disconnected. It is working just fine for me when I use Safari, so you might try using Safari, too.

Last edited by hespsn; 12-18-2010 at 12:18 PM..
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Old 12-18-2010, 12:17 PM   #8
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Default Re: loading docks

I just posted this on the other thread. This is not a problem with your computer, it's a problem with the server. Doesn't matter how many items you have in your dock. When my sons finally opened we pretty much emptied his dock (under 100 left) and it still doesn't work. We've gotten his open once or twice in the last two weeks and that is after 9pm kt. Won't load any other time.

There are a lot of threads around the board with this problem. Nothing you do will fix it. Ganz needs to fix it.
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Old 12-18-2010, 12:31 PM   #9
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Default Re: loading docks

Having problems here with inventory retrieval as well -

I do also wish that they would make food and drink the default visible inventory slots upon log-in. I doubt I'm the only one whose pet's hunger bar has gone from 100 to 72 (and dropping) trying to get food :/

*hugs everyone*
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Old 12-18-2010, 12:32 PM   #10
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Default Re: loading docks

Webkinz never works for me at all on weekends, servers get overloaded.
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