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Help please. I have been trying for 2 days to adopt my Lil Kinz Seahorse. I keep getting the pop up message, "I am sorry but there is something wrong with our servers at this time. Please try again later." I have adopted 2 other webkinz so I know I can adopt, so why not the Seahorse? My thought is maybe the seahorse hasn't been implemtented. Is this possible.
I don't think that the Seahorse codes have been entered into the WW system. I woukld call Ganz customer service just to be sure though. Their number is 1-800-WEBKINZ. You must be 18 or older to speak with a rep though. When you hear the recording that says to leave a meggasge press "0" to talk to a real person.
I adopted my seahorse two days ago and I had no problems. Good luck with your adoption.
---------- Reesiepoo added 2 Minutes and 45 Seconds later ----------
Sorry about the second post, but I had trouble with the codes for my Christmas ornament. The code worked and said I got the ornaments, but there were no ornaments.
I can help you with the Ornaments! When you enter your first code, you get a tree that is placed in your dock. This is the only item that will go in your dock. The ornaments will go directly into the decorating workstation. Just choose a room, any room, and drag your tree from the dock into the room. Then click on the tree while in "walk" mode. The decorating workstation will open. Let it load... All the ornaments that you will enter at the code shop, will be in the workstation.
Some people are dismayed because they think the ornaments have disappeared! But this is normal, and this is why the ornaments are not kinzpostable. For more details, just click on the Tree Guide in my siggie.
Just post in my Tree Guide thread if you have any further problem. Good Luck!
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