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the clubhouse is for the most part unmoderated. and anyone can report anyone else even if they were not doing anything wrong. it results in a lot of needless letters and bans for people who are using the clubhouse properly.
while the hooligans go on abusing the clubhouse....reporting people for fun, bullying people and getting away with it.
If the clubhouse bothers you. stay away from it. maybe when there is nothing but bullies in there.....Ganz will get the idea.
Sorry your mom got the letter. She should not worry.
I was banned for absolutely no reason for OVER a month.
It's probably a glitch, no worries. Have her call GANZ, and they will be able to explain it.
The clubhouse is not moderated by people, it is moderated by a system. Thus, anybody can report a problem in the clubhouse even if there is no real problem existing!
Your mom shouldn't worry because it is just a little notification. Somebody probably reported her "just because."
If you or your mom ever get banned from the clubhouse and YOU KNOW that you didn't do anything wrong, call Ganz! Their contact info is in my siggy under "GANZ CONTACT INFO"
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