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Old 07-25-2008, 01:56 PM   #1
cybercin823
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Default Unanswered: Letter Back from Ganz about school grades

This is the letter I received back from Ganz concerning the webkinz report card changes. hope it helps. I know I feel a little discouraged because of all the work I put into my classes for my webbiz's, as I am sure alot of you do. Cindy:pgn::acs::wt:

Hello,

Thank you for writing.

You have inquired about the levels you completed in the Kinzville Academy. We have recently updated the report card to show pins instead of badges and in addition to show levels completed instead of current levels that your pet is working on. The report card will show the last completed level under the heading ‘current level'. This means that if you are currently working on level 1, the current level will be set to N/A, since no level has been completed as of yet. Once you complete level 1 and move on to the next level, the current level will be set to level 1.

We apologize for any inconvenience you may have encountered when viewing the new report card.

Thank you,

Webkinz Customer Support

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Old 07-25-2008, 02:13 PM   #2
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Default Re: Letter Back from Ganz about school grades

Thans for posting this, it explained a lot of things.

Last edited by Zulzen; 07-25-2008 at 05:07 PM..
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Old 07-25-2008, 03:07 PM   #3
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Default Re: Letter Back from Ganz about school grades

The last report card was the one messed up.
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Old 07-25-2008, 03:11 PM   #4
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Default Re: Letter Back from Ganz about school grades

Thanks a lot. Now I understand.
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Old 07-25-2008, 03:30 PM   #5
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Default Re: Letter Back from Ganz about school grades

Thanks so much! This helped a lot. Everyone just thought it was a glitch.
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Old 07-25-2008, 04:16 PM   #6
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Default Re: Letter Back from Ganz about school grades

Thanks, I was confused at first.
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Old 07-25-2008, 05:46 PM   #7
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Default Re: Letter Back from Ganz about school grades

Wow thanks SOO much. How did you contact ganz like that? Because they don't respond to the newspaper suggestions thing. Do they have an email address er something? If so, what is it?
Thanks
that really helped, I understand what they're saying now.
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Old 07-31-2008, 03:34 PM   #8
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Default Re: Letter Back from Ganz about school grades

You are all very welcome, so glad I could help. That situation had me a lil stressed out. If you need to Ganz address to contact them about future problems here it is and have a greeeeeat day.

support@webkinz.com
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Old 07-31-2008, 06:24 PM   #9
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Default Re: Letter Back from Ganz about school grades

Ganz changed it for some reson
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Old 07-31-2008, 06:28 PM   #10
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Default Re: Letter Back from Ganz about school grades

Thank you very much. I am not that far in the academy, but it cleared a lot of my questions up.
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