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Old 08-03-2008, 06:35 PM   #1
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Default Unanswered: Kinzville Academy Problems

Is anyone else showing a lower level on their report card than they are actually playing in the Kinzville Academy? This started a couple of weeks ago. I am on level 5 and playing level 5 but my report card is showing level 4. Any suggestions as to what I can do aside from contacting Ganz? Is this a problem in all accounts? It is happening in the 2 accounts that I do Academy classes in. I appreciate any help.
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Old 08-03-2008, 06:37 PM   #2
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Default Re: Kinzville Academy Problems

Hmmm... It isn't doing that to my pets acedemy levels... I don't know what to say. Sorry
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Old 08-03-2008, 07:25 PM   #3
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Default Re: Kinzville Academy Problems

Yes I am on level five but it says level four on my report card. I really don't know what to think.
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Old 08-03-2008, 08:05 PM   #4
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Default Re: Kinzville Academy Problems

Yes, I seen it on another thread. Someone spoke to ganz and it is not a glitch. They decided to post on the report card the last level you completed. So now when you go to class that level will be 1 higher than what your report card is showing. Messed me up at first to!
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Old 08-03-2008, 08:06 PM   #5
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Default Re: Kinzville Academy Problems

heyy im having a problem on my webkinz account bc when i go too the curio shop nothing happens arty doesnt talk and i cant do gem hunt and shop.
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Old 08-03-2008, 08:41 PM   #6
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Default Re: Kinzville Academy Problems

I discussed this with Ganz the other day and they explained that they now show your level completed, just like regular school, and then the classes you have to complete for your next grade. You will notice, for example, if you are attending level 4, it will show level four during your class, but your report card will show that you are level 3, now meaning graduated and you have X number of classes to complete to graduate to the next level. It just keeps it in sync with the normal school systems if you think about it. I hope that helps explain. It's not a problem...just a revised system of reporting.
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Old 08-03-2008, 10:37 PM   #7
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Default Re: Kinzville Academy Problems

View Post Originally Posted by ConchyJane
I discussed this with Ganz the other day and they explained that they now show your level completed, just like regular school, and then the classes you have to complete for your next grade. You will notice, for example, if you are attending level 4, it will show level four during your class, but your report card will show that you are level 3, now meaning graduated and you have X number of classes to complete to graduate to the next level. It just keeps it in sync with the normal school systems if you think about it. I hope that helps explain. It's not a problem...just a revised system of reporting.
What doesn't make sense though is that after I had taken some level 5 classes I got a level 4 pin. That really threw me. I appreciate your help and explanation. Have a great week.
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Old 08-03-2008, 10:38 PM   #8
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Default Re: Kinzville Academy Problems

This has happened to me accounts as well. I suggest just ignoring it. As long as you still get the correct actions, badges, and ect. Then it should be fine
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