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Old 08-02-2008, 09:26 AM   #1
ITSSHANNOLAXOXO
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Default Unanswered: KINZVILLE ACADEMY HELP!!

i have a pin for completely level 4 of my strength and when i play it it says that i am on level 5, but my report card says that i am still on level 4..anyone have the same problem?? ???



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Old 08-02-2008, 09:37 AM   #2
bertiebunny
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Default Re: KINZVILLE ACADEMY HELP!!

I haven't had that problem.It is probably just a glitch that they are having.How long has it been happening?It will probably be corrected once you move on to level 6.If you want to could email ganz about the problem!!I hope that helps!!
Old 08-02-2008, 09:41 AM   #3
blessedx5
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Default Re: KINZVILLE ACADEMY HELP!!

It has something to do with the changes they made. Your report card shows the last level you completed. Once you complete level 5 and move up to level 6 then your report card will shoe 5. It can actually be confusing and I preferred it they way it was but guess we are stuck with it.
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Old 08-02-2008, 09:43 AM   #4
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Default Re: KINZVILLE ACADEMY HELP!!

This is what Ganz told me.

Hello,
Thank you for writing.
You have inquired about the levels you completed in the Kinzville Academy. We have recently updated the report card to show pins instead of badges and in addition to show levels completed instead of current levels that your pet is working on. The report card will show the last completed level under the heading ‘current level'. This means that if you are currently working on level 1, the current level will be set to N/A, since no level has been completed as of yet. Once you complete level 1 and move on to the next level, the current level will be set to level 1.
We apologize for any inconvenience you may have encountered when viewing the new report card.
Thank you,
Webkinz Customer Support
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Old 08-02-2008, 09:44 AM   #5
ITSSHANNOLAXOXO
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Default Re: KINZVILLE ACADEMY HELP!!

Oh wow thanks a lot. I didn't know that they changed that
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Old 08-02-2008, 09:44 AM   #6
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Default Re: KINZVILLE ACADEMY HELP!!

You're welcome!
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