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Old 12-27-2007, 01:29 AM   #1
chavez1414
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Default Unanswered: Kinzville Academy Error

Has this happened to anyone??

I completed the last class for level 5 and the pop ups appeared to return to the main menu. After I clicked it, it didn't do anything. I clicked the "X" button to close it out, but it gave me the "Are you sure?...quiting will be a failure." So I didn't. I waited a few minutes and nothing.

Since I ws stuck, I temporarily changed pets and went back and it had failed me for the course anyway, but now said I was on level 6 with 24 completed and 6 more to finish the level. This all happened on the strength class.

Next I tried the speed class and only needed 1 more class to complete level 5 for this one too. Same thing happened!! It froze, so I had to exit, and it failed me and put me at level 6 like the other class.

I went to my room and checked my action tabs, but nothing was new! Completely logged out, then back in..same thing!

Any suggestions?? I hope it corrects itself with the overnight reboot!!

Looking again, it did give me the level 5 badges, but that is all.

Last edited by chavez1414; 12-27-2007 at 01:43 AM..
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Old 12-27-2007, 02:14 AM   #2
iceskatincutie101
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Default Re: Kinzville Academy Error

yea..i don't think you are the only one this has happend to, because i`ve been seeing a few other threads that people have made saying that something is wrong once your pass level 5 in the academy...it is probably jsut a glitch..hopefully they are trying to fix it lol (:
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Old 12-27-2007, 09:16 AM   #3
mjraym
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Default Re: Kinzville Academy Error

Same EXACT thing happened to me just now! I am going to wait until tonight to do my other badge completion as webkinz is having other site problems as well. I am on level 6 and everything too with same number to go, jumped there just the same as you! no new action.
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Old 12-27-2007, 10:14 AM   #4
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Default Re: Kinzville Academy Error

It's happened to me twice, first last week and again today. I sent an email but just got the usual 'you discovered a glitch' reply. What's the point in doing the classes if we're not going to get the rewards?? I've been robbed of 3 actioons now, grrr!
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Old 12-29-2007, 12:27 AM   #5
chavez1414
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Default Re: Kinzville Academy Error

Update...

The day after this error occurred, I went back and completed another class and it seems to be working although it left me at the mentioned level 6. I still was not awarded any new actions. I'm gonna message the tech support to let them know.
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Old 12-29-2007, 03:22 AM   #6
TootieFrootie
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Default Re: Kinzville Academy Error

Ever since the servers crashing on Christmas there have been tons of glitches spread around WW. One of them being past level 5 on KA. Contact Ganz at 1-866-932-5469 or support@webkinz.com
Or if you don't want to fight the mad rush to contact them, just wait and it might be fixed soon.
Old 12-29-2007, 09:40 AM   #7
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Default Re: Kinzville Academy Error

That is crazy.. I was thinking it was just me when it happened the first time. Now it has happened on two of my classes... Thats crazy..
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Old 12-29-2007, 12:05 PM   #8
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Default Re: Kinzville Academy Error

The same thing happened to me (no graceful exit, robbed me of class completion for all three classes), and although I am on level 6 for the weight lifting and treadmill, I don't have any additional actions availalbe. Did anyone receive their additional actions yet? What a rip!!!
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Old 12-29-2007, 08:49 PM   #9
mamawama
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Default Re: Kinzville Academy Error

The same thing happened to me. Soooo disappointing after all that work! I emailed customer support, but nothing has happened so far. Not even a response! Has anyone gotten their new action?????
Old 12-30-2007, 10:15 AM   #10
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Default Re: Kinzville Academy Error

just happened to me too..very irritated...
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