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Old 02-21-2009, 05:57 PM   #1
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Default Unanswered: Kinzville Academy didn't move me up a level!

I just completed level 3 cooking, then I was moved to level 3 again! How frustrating!! Has this ever happened to anyone else? I emailed Ganz about so we'll see if they can fix it. What a waste of my time!!
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Old 02-21-2009, 06:02 PM   #2
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Default Re: Kinzville Academy didn't move me up a level!

Oh, I'm so sorry! It almost seems like that happened to me once, then when I logged out and went back again, I was at the proper level. I think it may be just a glitch that will correct itself. For your sake, I hope so! The Ganz reps with whom I have dealt have been exceptionally pleasant and helpful--talked to three: one on stuck items and one on a missing charm forest prize, and one on a missing POTM loot bag. All resolved, eventually, to my satisfaction.
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Old 02-21-2009, 06:09 PM   #3
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Default Re: Kinzville Academy didn't move me up a level!

No that has never happened to me, so sorry that happen.
It would be very very frustrating if that happened.

Try what katrinasmom said and try logging out and back in again and see if that fixes it. I really hope so. Or you'll have to get a hold of Ganz, if e-mailing them don't work...try calling them.

I too had to call them about missing a POTM item. And they fixed the problem in about 20 minutes after I talked to someone.

I really hope you can get this fixed...what a bummer!
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Old 02-21-2009, 07:04 PM   #4
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Default Re: Kinzville Academy didn't move me up a level!

Thanks everyone, so far it is still stuck at level 3, so I'm hopeful they can help me at Ganz. I have dealt with them before about a stuck sandwich maker, and they fixed it pretty quick. So fingers crossed! Have a great day!!
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Old 02-21-2009, 10:09 PM   #5
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Default Re: Kinzville Academy didn't move me up a level!

If you visit the academy regularly you may know this but the level on the report card is actually the level you completed. Is that number a three? If it is you're ok. The next time you get in and try that class the level they show you IN the class should be the level you are working on (in this case, 4). I'm sorry if you already knew that but no one else had mentioned it and several months ago I think the report cards were different and actually listed the level you were working on. So, I just thought you might be confused if you are not a regular Academy student.
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Old 02-22-2009, 12:18 AM   #6
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Default Re: Kinzville Academy didn't move me up a level!

I am sure that would be very frustrating to have 15 days of a class and have to redo them all, spending all of your kc over again. I would definitely contact Ganz on this one.
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Old 02-22-2009, 01:59 PM   #7
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Default Re: Kinzville Academy didn't move me up a level!

Thanks, I do know that about the report cards The reason I'm sure is that I was working on the grooming at the same time as cooking, and I now have my level 4 grooming certificate but still level 3 in cooking. Does that make sense? We'll see what Ganz can do, if nothing then atleast I'll be an expert flipper! haha Thank guys!!
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