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Old 04-21-2008, 04:46 PM   #1
Blue1678
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Default Unanswered: Kinzville Academy

I got past level 5 on Painting at the Academy, never got my action!
I am so mad i have tried to contact Ganz about it but have never gotten a response, i have been hoping it would show up one day but it hasn't i dont know what to do. Now I am almost at level 10, and praying i get my special gift when i finish, has anyone else had a problem with this?
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Old 04-21-2008, 05:56 PM   #2
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Default Re: Kinzville Academy

No i havent had this problem i sorry that this happend!! i think u should just keep going maybe ganz will replay you just need patient! but if they dont replay just contact them again, maybe you even had the wrong contact info!!!
hope this helped!!
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Old 04-21-2008, 06:01 PM   #3
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Default Re: Kinzville Academy

Yeah, you might just have the wrong info (unless you used the webkinz site). At least you'll most likely get a prize for the level 10!
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Old 04-21-2008, 06:03 PM   #4
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Default Re: Kinzville Academy

I might. I am going to try email right from the form on the site. thanks

---------- Blue1678 added 1 Minutes and 48 Seconds later ----------

anyone know the actual email that i can use - just to make sure

Last edited by Blue1678; 04-21-2008 at 06:03 PM.. Reason: Automerged Doublepost
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Old 04-21-2008, 07:47 PM   #5
meemf
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Default Re: Kinzville Academy

I accessed my actions today and they have all disappeared except the first 3. I have also email Ganz but it takes at least 24 hours to hear back. I also did not receive my actions for strength after reaching level 5 and never heard from Ganz on that issue.

Meemf & Missy

:wt:
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Old 04-21-2008, 08:09 PM   #6
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Default Re: Kinzville Academy

I have finished level 5 on a few different courses and haven't had a problem getting my actions. I have heard of people having that problem. Have you tried calling Ganz?

Also, if you don't let us know what happens when you reach level 10!! I don't think anyone has.

---------- fuzzymom82 added 1 Minutes and 9 Seconds later ----------

Ooops! That should have said if you don't "mind" let us know what happens...
Thanks!

Last edited by fuzzymom82; 04-21-2008 at 08:09 PM.. Reason: Automerged Doublepost
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Old 04-21-2008, 08:13 PM   #7
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Default Re: Kinzville Academy

I have earned over 5 actions and they are all gone. I have talked to a Ganz rep and they are aware of the situation and are working on it. That is all they could tell me. Keep playing.
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Old 04-21-2008, 08:17 PM   #8
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Default Re: Kinzville Academy

I had registered a complaint via the "contact us" page on WW. It was acknowledged, but never fixed. My first pet hit level 5 early for the strength, treadmill, and painting. Never got those abilities. I had another pet do the other three later and did receive those actions.
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Old 04-22-2008, 03:11 PM   #9
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Default Re: Kinzville Academy

I will be sure to tell what i get at level 10, it will be exciting!
So this has happened to others, not just me, thats good to know... not that I dont want you guys to get your actions too. But I hope they fix it!
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