| 04-14-2008, 05:43 PM || #1 |
Join Date: Dec 2007
| | Unanswered: KinzTime Issues
Does anyone else have issues with KinzTime being incorrect? We have U.S. accounts and should be on Eastern time, but our KinzTIme is 5 hours ahead of that. We've mentioned this to Ganz and the first time, they said we set up our 2 accounts w/ Japan time (Uh, NO, I think I know the difference, and the reflected time is not even Japan's time zone) and then they said they were working on it and it would be fixed soon...I don't know their definition of SOON, but that was 5 or 6 months ago now. Originally, my kids accounts reflected the correct time, then it kept fluctuating, and now has permaently been 5 hours ahead of what it should be. My children miss out on all the daily activities - especially those of Pet of the Month.
Anyway, it has been frustrating and I wanted to know if any of you have the same issue before I contact them AGAIN.
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