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Old 07-19-2011, 03:05 PM   #1
kirby42280
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Default Unanswered: KinzStyle Shopping Bag Missing

I haven't been on here (WI) in a while, but have been on WW, so excuse me if this was already posted (and I just can't find it).

A couple of weeks ago I went to use my KinzStyle bag in my dock to shop and when I exited the store, my bag went missing. It's been missing since, but I just haven't gotten around to see if it had happened to anyone else until now.

If it has, who has had this problem. Also, is there a way to fix it?


I called Ganz Customer Service and they were NO HELP. They said they couldn't find the item. I have a feeling the guy I talked to had no clue what I was talking about at all.

Last edited by kirby42280; 07-19-2011 at 03:05 PM..
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Old 07-19-2011, 03:19 PM   #2
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Default Re: KinzStyle Shopping Bag Missing

Did you buy an item at the KinzStyle bag store? Ifyou did buy an item, then I can explain. The bag can only be used to buy ONE item (which stinks ).

If you looked and then exited the store and the bag was gone, I think you have to buy and item when you open up the bag or else the bag goes bye bye. Like you can only open it once.

Hope your problem gets fixed soon!
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Old 07-19-2011, 04:52 PM   #3
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Default Re: KinzStyle Shopping Bag Missing

I have a bag and have opened and closed it a lot -- looking for a certain item to buy. It has always returned to my dock -- it's not supposed to disappear. I don't know if maybe you'd want to fill out the stuck item form? Could help... Good luck!
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Old 07-19-2011, 04:59 PM   #4
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Default Re: KinzStyle Shopping Bag Missing

Did you try calling ganz, clearing your cookies and cache?
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Old 07-20-2011, 09:35 AM   #5
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Default Re: KinzStyle Shopping Bag Missing

I called Ganz and the guy I talked to couldn't help me. I know I've purchased thing before from it and it had returned to my dock. I bought a cheap sweatshirt from the online store and when I receive it I'll see if it returns and stays. And as far as my cookies and cache goes, I didn't think of that....

And I just cleared my cookies and cache and nothing...so it wasn't that.

Last edited by kirby42280; 07-20-2011 at 09:35 AM..
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Old 07-20-2011, 12:50 PM   #6
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Default Re: KinzStyle Shopping Bag Missing

Im sorry sweetie. It may have been
A glitch
Someone hacked your file
You traded it
You used it.
I hope you find it soon!
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Old 07-20-2011, 12:53 PM   #7
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Default Re: KinzStyle Shopping Bag Missing

View Post Originally Posted by kcbkat
I have a bag and have opened and closed it a lot -- looking for a certain item to buy. It has always returned to my dock -- it's not supposed to disappear. I don't know if maybe you'd want to fill out the stuck item form? Could help... Good luck!
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