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-   -   kinzstyle outlet(wshop) wont let me purchase clothes (http://www.webkinzinsider.com/forum/somebody-help-165/kinzstyle-outlet-wshop-wont-let-me-577997/)

BASMAT11-26-2009 05:32 AM

kinzstyle outlet(wshop) wont let me purchase clothes
 
i have a delux euro acct and for the last week or so it will not let me purchase my clothes.... i can put them into my 'cart' and pj acts normal , talking a mile a second, and covering up the items all the while, but when comes time to give the money for the clothes, she takes the money but wont give me the clothes....................... and as i press the 'purchase' button it dims, like it will take , but then it just stays dimmed and i have to go to another part of ww to get out of there.......................

please, i want to buy clothes:???::???::(................. anyone else having this problem??????????:wallbash::wallbash:

thanks!!!!!!!!!!!!!!!

AsH xO11-30-2009 04:06 PM

Re: kinzstyle outlet(wshop) wont let me purchase clothes
 
I suggest you keep logging in and out of Webkinz. If that doesn't work, try clearing your cache. Here's a great guide that shows you how to clear your cache if you don't know how to do so: http://www.webkinzinsider.com/forum/...-after-534444/

If that doesn't work, I suggest you contact Ganz. Call them if you decide to contact them because you'll just get an automatic email response if you email them. :thumbup: Good luck!

BASMAT12-01-2009 02:45 AM

Re: kinzstyle outlet(wshop) wont let me purchase clothes
 
thank you ash...................... what is really odd is that on my other three accounts it is ok, i can buy clotes but on my euro account i cannot, that is why i dont think it is my computer cache................. if it doesnt fix on its own after this maintenance then iw ill have to call......................... bummer....................

home5012-01-2009 02:52 AM

Re: kinzstyle outlet(wshop) wont let me purchase clothes
 
Basmat,
http://www.webkinzinsider.com/forum/...othing-579436/
in case you haven't seen it.
I posted there what I found.
Hope this helps :???:

BASMAT12-01-2009 03:26 AM

Re: kinzstyle outlet(wshop) wont let me purchase clothes
 
thank you so much, i dint not see it............. and i just posted there rep for yu!!!!!!!!!

AsH xO12-01-2009 03:32 PM

Re: kinzstyle outlet(wshop) wont let me purchase clothes
 
Quote:

Originally Posted by BASMAT (Post 17351517)
thank you ash...................... what is really odd is that on my other three accounts it is ok, i can buy clotes but on my euro account i cannot, that is why i dont think it is my computer cache................. if it doesnt fix on its own after this maintenance then iw ill have to call......................... bummer....................

You're welcome! Does it work for you now? :)

MAKroll12-01-2009 03:34 PM

Re: kinzstyle outlet(wshop) wont let me purchase clothes
 
No i havn't had that problem.


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