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Old 07-09-2010, 09:47 AM   #11
Diabetes Awareness
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Default Re: Is kinzpost working for anyone today?

Okay just got off the phone. I was told it is a IE problem that they are aware of and working on. It is happening to random IE users mainly IE 8. I was told to download Firefox and that Firefox is better for Webkinz because it is more geared towards gaming sites. So that is what I am going to try. Good luck to everyone else.
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Old 07-09-2010, 09:51 AM   #12
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Default Re: Is kinzpost working for anyone today?

View Post Originally Posted by Joani
Okay just got off the phone. I was told it is a IE problem that they are aware of and working on. It is happening to random IE users mainly IE 8. I was told to download Firefox and that Firefox is better for Webkinz because it is more geared towards gaming sites. So that is what I am going to try. Good luck to everyone else.

That's exactly what I was told the first time I called, but Firefox and Safari do not work for me either. I've read numerous other posts where those browsers aren't working for others as well.

View Post Originally Posted by Joani
Yeah me too. I tried on another computer but did not work either. All 23 of my accounts, including Asian and Euro. Like I said last week I was only able to send 2 items at a time. Now this. Well if I really need to I can always meet myself in the trading room. I sent them a tweet but still have not heard back. I will post as soon as I do. Actually I think I am going to call right now.

I think calling is a great idea because they seem to think it's not happening to very many of us.
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Old 07-09-2010, 10:02 AM   #13
Diabetes Awareness
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Default Re: Is kinzpost working for anyone today?

Okay just tried it on Firefox. Kinzpost did work but I totally did not like it. Firefox seemed to run real slow. I hope they fix the IE problem soon.
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Old 07-09-2010, 04:50 PM   #14
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Default Re: Is kinzpost working for anyone today?

I was having the "please wait" problem with KinzPost recently. I updated java, shockwave, and flash players and it is working just fine now. I don't know which one actually needed the update since I updated them all though. You might try that.
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Old 07-09-2010, 04:51 PM   #15
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Default Re: Is kinzpost working for anyone today?

I used Kinzpost today and it worked for me. It paused while sending, and I got a please wait, but it went thru after a few seconds.
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Old 07-09-2010, 05:13 PM   #16
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Default Re: Is kinzpost working for anyone today?

I have been having issues with Kinzpost for awhile now. I usually use Safari to do all of my dailies, because I have the least number of "please waits" while using it, but I have to use Firefox to open my mail. I hope this works for you!
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Old 07-09-2010, 09:32 PM   #17
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Default Re: Is kinzpost working for anyone today?

Including my grandchildren, I have 8 accounts and the best I can get on any is one at a time and most of the time not even that. They are aware of the problem but obviously it is not a priority. The rep I talked to actually was nice and went into my account and sent all three items I want to post. However, I then had to change my password. I am boycotting all Webkinz products until they get this and the floating tables taken care of. I don't think it is fair to those of us who purchased pets to get the Caring Valley Trees that they are not selling them in the estore. I can't say how I really feel about their behavior but I am sure most of you have experienced some of these same feelings.

I just noticed the post about Firefox and I have both and neither one is helping this problem. Personally I like IE best.

Last edited by Nanasrose; 07-09-2010 at 09:32 PM..
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Old 07-09-2010, 10:37 PM   #18
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Default Re: Is kinzpost working for anyone today?

This is happening to me, too. I called Ganz and they concluded that it was my computer. She logged onto my account and could read the mail, etc. She suggested I use FireFox. I did, and it doesn't work either. I logged onto my work computer and it did the same thing. Strange that two different computers with different internet providers would do the same thing!! I believe Ganz is using a program or something that isn't compatible with some of our computers. There is probably a patch or some little something we could download to make it work. The problem is, I don't know what that might be. I'm going to continue to work on the problem. If anyone finds an answer, please let me know. I can't give or receive party invitations. Also, I freeze when I go into the Clubhouse and Park. I can't do Jumbleberry Fields, either. Everything else works okay, I think.

Last edited by kathynew; 07-09-2010 at 10:40 PM..
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Old 07-10-2010, 11:38 AM   #19
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Default Re: Is kinzpost working for anyone today?

View Post Originally Posted by kathynew
This is happening to me, too. I called Ganz and they concluded that it was my computer. She logged onto my account and could read the mail, etc. She suggested I use FireFox. I did, and it doesn't work either. I logged onto my work computer and it did the same thing. Strange that two different computers with different internet providers would do the same thing!! I believe Ganz is using a program or something that isn't compatible with some of our computers. There is probably a patch or some little something we could download to make it work. The problem is, I don't know what that might be. I'm going to continue to work on the problem. If anyone finds an answer, please let me know. I can't give or receive party invitations. Also, I freeze when I go into the Clubhouse and Park. I can't do Jumbleberry Fields, either. Everything else works okay, I think.

I have a lot of the same problems you do, and I might be able to help with one... the Jumbleberries. I find that if I enter the game through the Arcade, it freezes with "please wait", however, if I enter the game through the Daily Activities tab I can get it work most of the time. Not every time, but about 90% of the time it works that way. I'm so hoping they get these issues fixed
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Old 07-12-2010, 03:04 PM   #20
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Default Re: Is kinzpost working for anyone today?

View Post Originally Posted by smwcat
I have a lot of the same problems you do, and I might be able to help with one... the Jumbleberries. I find that if I enter the game through the Arcade, it freezes with "please wait", however, if I enter the game through the Daily Activities tab I can get it work most of the time. Not every time, but about 90% of the time it works that way. I'm so hoping they get these issues fixed
Thank you so much! It works!!
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