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Old 02-19-2018, 07:20 AM   #1
GammaYaYa
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Default Answered: KinzPost Sorter Trouble

Hi, this is my favorite game. I play it every day. Lately, it is not working properly. When I click on a number to move it to a pile, it just disappears. It is frustrating, and I miss playing this game. I have done all the usual fixes. Has anyone encountered this? Could it be Flash? Thanks for any help. I'm addicted!!
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Best Answer - Posted by Ritzcracker
This is my favourite job also, and I know what you're talking about. I have had it happen a number of times, and I've never figured out why it does that. When it has happened, it tends to do it for several days, and then it goes away again, and I don't think I've done anything to make it go away. I hope it goes away for you soon.
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Old 02-19-2018, 12:05 PM   #2
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Default Re: KinzPost Sorter Trouble

It could be a browser issue, too. Might not just be flash. If I play in Chrome I have better luck. The browser needs to match the video refresh rate. The more you have going on in the background, the more it demands and that can cause lag. I can suggest you increase your refresh rate (but that’s really technical) or you can try a different browser or closing a bunch of windows (leave open only what needs to be open, I’ve gone so far as to close the login page because of the animated widget ads), clearing cache and then log on before you play that game again.
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Old 02-19-2018, 02:18 PM   #3
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Default Re: KinzPost Sorter Trouble

This is my favorite job also. I haven't had any trouble and I played it today. I do use Chrome and, as Dixiecup suggested, I close my login page before I play.
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Old 02-19-2018, 04:11 PM   #4
GammaYaYa
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Default Re: KinzPost Sorter Trouble

I use Chrome, have played this game daily since its inception, and have never had an issue. I just can't figure it out. I never leave any windows open. Oh well. Thanks for your suggestions.
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Old 02-19-2018, 07:21 PM   #5
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Default Re: KinzPost Sorter Trouble

This is my favourite job also, and I know what you're talking about. I have had it happen a number of times, and I've never figured out why it does that. When it has happened, it tends to do it for several days, and then it goes away again, and I don't think I've done anything to make it go away. I hope it goes away for you soon.
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Old 02-20-2018, 07:00 AM   #6
GammaYaYa
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Default Re: KinzPost Sorter Trouble

Thanks. I hope so too. It is annoying. I went straight down to level 1 and can't even win a game on that level with this snag.
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Old 02-20-2018, 08:58 AM   #7
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Default Re: KinzPost Sorter Trouble

With any luck they should address it with the next maintenance. You can always send in a message to customer support. The more people who send in messages the better it is. Then they know it isn't an isolated incident particular to a single computer. If it seems to be on all browsers and systems, it's definitely their issue and that could mean underlying issues for other jobs in the employment office.
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Old 03-02-2018, 07:45 AM   #8
GammaYaYa
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Default Re: KinzPost Sorter Trouble

After three weeks of not being able to play, the glitch went away last night and I have been able to play with no problems. And I did nothing.

I did figure out a way to make my second favorite game--Atlantiles--work better. Go into Chrome advanced settings and under system click on use hardware acceleration when available. Wow, lightning speed as a result.
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