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Old 03-15-2009, 01:47 PM   #1
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Angry Unanswered: KINZPOST! PLEASE HELP!

The other day, my BFF sent me a wardrobe(exclusive one) and two pets items, and they have not arrived! I was with her, and we checked it was sent to me! Has anyone else had this problem? Any advice?
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Old 03-15-2009, 01:49 PM   #2
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Default Re: KINZPOST! PLEASE HELP!

I'm not sure what to do in this situation If it was yesterday, it could have just been a glitch and not arrived yet. If it still doesn't come, contact Ganz (through phone, I'll get the number in a sec) Here's the phone number: 1-866-WEBKINZ and give them the exact names of the items your friend sent.
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Old 03-15-2009, 01:49 PM   #3
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Default Re: KINZPOST! PLEASE HELP!

I have that too IDK what to do
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Old 03-15-2009, 01:50 PM   #4
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Default Re: KINZPOST! PLEASE HELP!

Maybe the mailman is out sick.

Just kidding! I was once given something by someone and I watched them, but I got it like 5 days later. So maybe it will just take a while to get there. Good luck!
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Old 03-15-2009, 01:50 PM   #5
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Default Re: KINZPOST! PLEASE HELP!

Well, according to the news as of 3/5/09, there is a lot of glitches with kinzpost. I have not heard any news yet if it is fixed, though. I would Call ganz, then. Hope this helps!
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Old 03-15-2009, 02:02 PM   #6
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Default Re: KINZPOST! PLEASE HELP!

Well, Things May Take time. Yeah I've Done it before too dont wrry it will show up eventually.
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Old 03-15-2009, 02:12 PM   #7
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Default Re: KINZPOST! PLEASE HELP!

Thanks everyone! I really hope the item comes soon! Its been 4 days...
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Old 03-15-2009, 02:17 PM   #8
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Default Re: KINZPOST! PLEASE HELP!

Kinz post usually comes pretty much right away.

It sounds to me like it didn't go through on her end. Has she actually checked her dock for the items? Sometimes it freezes up and doesn't go through and sometimes with wardrobes, things that hold items and fridges, you can only send one of that type per package so it wouldn't go through.

Have her check her dock, hopefully the items are still there!
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Old 03-15-2009, 02:22 PM   #9
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Default Re: KINZPOST! PLEASE HELP!

Stupid WW, all these glitches make me want to puke!!!!!!!
If Ganz doesn't answer your phone call, and you don't get the items, take a little trip to Canada to Ganz!!!! LOL!
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Old 03-15-2009, 02:23 PM   #10
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Default Re: KINZPOST! PLEASE HELP!

Yeah that's happened to me. Once I sent my sister a blender and it never arrived. I'm so sorry that you lost those exclusives in the mail. I would try calling Ganz.
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