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Old 01-11-2010, 04:46 PM   #1
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Red face Unanswered: Kinzpost Help!!

Right now, I'm trying to send an item through Kinzpost and it won't work! I try to drag the item the the sending box, but it doesn't appear, it just jumps back to my dock. Is anyone else having trouble with this? I don't know what to do, because I need to send the item really soon. Can someone help me?
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Old 01-11-2010, 04:48 PM   #2
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Default Re: Kinzpost Help!!

What item is it? estore? more than 1 storage unit? trading card pack?
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Old 01-11-2010, 04:50 PM   #3
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Default Re: Kinzpost Help!!

Some items can't be sent via KinzPost. Would you mind telling us what item you are trying to send. That could help us understand better.

You could also try logging out and then back in to see if that helps.
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Old 01-11-2010, 08:54 PM   #4
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Default Re: Kinzpost Help!!

Is it an eStore item? If so, I don't think you're allowed to send eStore stuff. Or is a dresser with stuff in it? If so, clean the stuff out. I'm not sure what it is if it's not one of those two. Good luck on solving this problem!
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Old 01-12-2010, 10:10 AM   #5
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Default Re: Kinzpost Help!!

If you are trying to send a storage unit, you must make sure it's empty. You can also only send one storage unit at a time. Also, on the storage units you need to make sure you center the item in the kinzpost 'box' or else it places it back into your doc. Are you getting an error message? Something like "this item can not be shipped via kinzpost"? If that's the case, it's something that Ganz does not allow you to transfer between accounts.

Good luck with sending what you are trying to get out there. IF you are still having issues, let us know what the item is specifically and maybe someone will know if there is a new glitch to a certain item.
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