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Old 08-24-2009, 03:49 PM   #1
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Default Answered: Kinzchat's not working!

I was in the trading room today, and when I tried to say something it didnt't work! I could still type it in, it just wouldn't do anything when I pressed send. It wasn't fixed when I logged out. Symbals don't work either. HELP!!
kdogirl1998 is offline Female
Best Answer - Posted by Kayfookey
Try restarting the computer. That has always worked for me if logging out fails. If you have a slow computer, that may be the issue, too. Webkinz is a big program and requires a fast computer to operate correctly.

Good luck!
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Old 08-24-2009, 03:59 PM   #2
lizzie
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Default Re: Kinzchat's not working!

That happens to me all the time.
The only thing you have to do is log out then back. That usually works.
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Old 08-24-2009, 04:14 PM   #3
ilovesummer's sis
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Default Re: Kinzchat's not working!

It is probably just slow. You will have to be paitent and wait for a few minutes.
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Old 08-24-2009, 04:23 PM   #4
Webkinz :)
 
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kdogirl1998 is just really nicekdogirl1998 is just really nice

Default Re: Kinzchat's not working!

I tried logging out and that didn't work. I'm not sure how long I spent in the trading room, but I'll try waiting and see if that's it.
kdogirl1998 is offline Female
Old 08-24-2009, 04:32 PM   #5
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kdogirl1998 is just really nicekdogirl1998 is just really nice

Default Re: Kinzchat's not working!

Nope, waiting dosen't work either. About every 2 minutes, a sign pops up that says: Sorry... We had trouble loading a required file. Please wait.
kdogirl1998 is offline Female
Old 08-24-2009, 04:33 PM   #6
lizzie
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Default Re: Kinzchat's not working!

Hmm... Walk to a different side of the room, your message might pop up. If none of this works, I would probably check the "Help" section on the front page. If the answers not there, I would call Ganz.
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Old 08-24-2009, 04:39 PM   #7
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kdogirl1998 is just really nicekdogirl1998 is just really nice

Default Re: Kinzchat's not working!

Nothings working. Maybe my webkinz screen freezes up or something, because I can't trade at all either, and when I leave the clubhouse the screen always turns blue.
kdogirl1998 is offline Female
Old 08-24-2009, 07:11 PM   #8
Kafeebunny
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Default Re: Kinzchat's not working!

Try restarting the computer. That has always worked for me if logging out fails. If you have a slow computer, that may be the issue, too. Webkinz is a big program and requires a fast computer to operate correctly.

Good luck!
Kayfookey is offline Female
Old 08-25-2009, 02:11 PM   #9
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kdogirl1998 is just really nicekdogirl1998 is just really nice

Default Re: Kinzchat's not working!

I tried logging out, and now I'm able to trade again. Messages still aren't showing up though. Oh well... maybe the glitch fixed by the time I get back from vacation. Thanks so much for everyone's help!
kdogirl1998 is offline Female
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