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Old 07-14-2009, 11:51 PM   #1
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Default Unanswered: Kinzchat phone not adding friends?

Okay so I would like to add my brother onto my KinzChat phone so I can play games against him.
However, when I request him, he approves, and it immediately logs him out once he presses approve. The same happens to me. And neither of us show up on each other's phone.

So then, we tried a different approach. We played each other in Link'D (we did that by pressing the "find me an opponent" button at the same time) and once the game was over I pressed "add to friends ". However, a message came up that said "*brother's username* has another friend request to answer at the moment" or something like that, but he didn't have any other friend requests to answer. And still, neither of us are on each other's friend lists.

My main problem is: is there a problem with adding people right now?

I would muchly appreciate help.
Thank you!


(side note: his account is russian, and mine is american, if that affects anything.)
(other side note: if you need pictures of what is happening, just lmk and I can post them.)
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Old 07-15-2009, 12:00 AM   #2
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Default Re: Kinzchat phone not adding friends?

I have not heard of anyone having this problem. It sounds like it is your brothers account that is having the problem.

I would suggest that both of you clear your cache and restart your browsers. Follow this link to clearing your cache: http://www.webkinzinsider.com/forum/f137/how-clear-your-cache-cookies-pics-477376/


Do either of you have lots of friends on your phones? They may be full.

If clearing your cache does nothing it sounds like a Ganz problem and you will probably have to call them and see if they can fix it from their end.

Good luck
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Old 07-15-2009, 12:27 AM   #3
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Default Re: Kinzchat phone not adding friends?

View Post Originally Posted by Meow Face
I have not heard of anyone having this problem. It sounds like it is your brothers account that is having the problem.

I would suggest that both of you clear your cache and restart your browsers. Follow this link to clearing your cache: http://www.webkinzinsider.com/forum/f137/how-clear-your-cache-cookies-pics-477376/


Do either of you have lots of friends on your phones? They may be full.

If clearing your cache does nothing it sounds like a Ganz problem and you will probably have to call them and see if they can fix it from their end.

Good luck
Thanks. We tried clearing both computer's caches & cookies. And neither of our phone's are full. I guess if we can't figure it out soon, I will call GANZ.
Thank ya, --sara
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Old 07-15-2009, 12:38 AM   #4
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Default Re: Kinzchat phone not adding friends?

Sara, I had a similar problem today, so you are not alone. I sent a friend request to someone and they accepted just fine. But when I tried to send them something, they were not in my Kinzpost list or on my phone. So I tried to send them another request and it said that we were friends already. Uh, if we were friends, they would be on my phone????

That happened to me twice today on two different accounts, but with the same other person. i hope they get it fixed soon!

I'm sorry that I don't have any really helpful advice, but I wanted you to know you aren't alone!!
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Old 07-15-2009, 01:17 AM   #5
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Default Re: Kinzchat phone not adding friends?

This problem has been going on for well over a week now. NOT everyone has had it, but you are not alone.

I was just doing something on my gift exchange that needed a lot of people to send friend requests. Most of them went through OK, but there were also at least 2 or more a day that I would get bumped as soon as I tried to accept a FR.

What I would do is just wait for the next day and have the reverse person send the FR and also the earlier in the day, the better. If you have the FR go out late into the night or try to accept later in the day there seemed to be more of a chance of it happening.

With the last major maintenance that happened in WW they appeared to update the phones again. Every time there are updates we get glitches, so hopefully it will get fixed soon.
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Old 07-15-2009, 05:13 PM   #6
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Default Re: Kinzchat phone not adding friends?

I haven't heard of this. Maybe it is just a Glitch. Wait a while and try again.
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