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Old 04-24-2011, 03:11 PM   #1
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Default Unanswered: Kinzchat Phone

Well everytime on my WW account I try clicking on my kinzphone, but it won't load. A message pops up and says: Cannot Connect. Even if I try on my back up WW account it does that. It's probably something messed up on my computer, but I just wanted to see what all of yall's suggestions are. ( it used to never do that.) But anyways thanks for helping and reading!
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Old 04-24-2011, 03:13 PM   #2
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Default Re: Kinzchat Phone

its not your computer, its your internet, it happens to me a lot, try calling your internet provider to get a technitian
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Old 04-24-2011, 03:28 PM   #3
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Default Re: Kinzchat Phone

It is not your internet, it's Webkinz. This happens to me ( Only after the Map of Kinzville update) here are my suggestions.

1. Switch to Firefox or Google Chrome
2. Try clearing your Cache
3.Go to the clubhouse to get your phone to load, it will say Cannot Connect but just keep trying it turns on within 0-10 minutes if not log out log back in and try again.
4.Most of all you have to be very willing to spend some of your time

Hope this helps!

--Panda
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Old 04-24-2011, 04:04 PM   #4
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Default Re: Kinzchat Phone

Thanks everyone for the help!! I hope one of those works
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Old 04-24-2011, 08:20 PM   #5
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Default Re: Kinzchat Phone

That happens to me sometimes too. I'd first try logging in and out, if that doesn't work try going to the clubhouse, it should turn your phone on automatically for you. If all else fails, I suggest clearing your cache. Just a note though, clearing your cache might make your computer a little slower for a little bit because it has to learn how to recognize the websites you go on again.
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Old 04-24-2011, 11:40 PM   #6
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Default Re: Kinzchat Phone

It happens to me a lot too.
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Old 04-25-2011, 06:24 PM   #7
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Default Re: Kinzchat Phone

View Post Originally Posted by pandapuddin
It is not your internet, it's Webkinz. This happens to me ( Only after the Map of Kinzville update) here are my suggestions.

1. Switch to Firefox or Google Chrome
2. Try clearing your Cache
3.Go to the clubhouse to get your phone to load, it will say Cannot Connect but just keep trying it turns on within 0-10 minutes if not log out log back in and try again.
4.Most of all you have to be very willing to spend some of your time

Hope this helps!

--Panda
When I try #3 it wont ever load. it will just go blue with the dock at the bottom.
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