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Old 04-30-2010, 01:02 PM   #1
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Default Unanswered: KinzChat Connection Issues

I had somebody help me with my computer and they changed some of the internet settings. Now when I log into webkinz I can no longer log in to my kinz chat.

I have tried restarting several times, I'm not sure what settings I need to look for. Can anyone help?
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Old 04-30-2010, 01:06 PM   #2
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Default Re: KinzChat Connection Issues

What do you mean locked out? You can log into your Webkinz... What happens when you click on the Clubhouse?
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Old 04-30-2010, 03:55 PM   #3
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Default Re: KinzChat Connection Issues

I can log in to Webkinz. It's when I click on the cell phone it tries to connect and then comes back with a "Failed to connect" message.
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Old 04-30-2010, 03:59 PM   #4
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Default Re: KinzChat Connection Issues

View Post Originally Posted by kwgriffi
I can log in to Webkinz. It's when I click on the cell phone it tries to connect and then comes back with a "Failed to connect" message.
try to clear your cache-

http://www.webkinzinsider.com/forum/...-cache-534364/

Good luck!
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Old 04-30-2010, 04:47 PM   #5
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Default Re: KinzChat Connection Issues

So I've cleared the cache (and restarted again) but this isn't correcting the issue. I think my friend changed some of my internet settings.
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Old 04-30-2010, 05:09 PM   #6
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Default Re: KinzChat Connection Issues

Hmmmm...log in than log back out than log back in? good luck!
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Old 05-01-2010, 12:01 AM   #7
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Default Re: KinzChat Connection Issues

this sounds like a problem with the speed of your Internet. I get this a lot when I'm on my home computer where my Internet is really slo. But when I go on a public computer and the Internet is high speed, everything works perfectly.
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Old 05-01-2010, 08:10 AM   #8
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Default Re: KinzChat Connection Issues

I think it's not your setting, but a glitch I have been having problems with by kinzchat plus since last night. I have cleared my cache dozen times and I keep getting request to sign up for kinzchat plus? And every time I try to enter the park, I get logged out! Now, I'm scare to adopt my POTM PePe the skunk and enter my May Care Valley code
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