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Old 05-27-2007, 01:56 PM   #1
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Default Unanswered: KinzChat

Please help! My one son has no problems on KinzChat (Phone) or in the tournament area. My other son and I can't invite anyone to our homes and we can't invite any of our friends for a tournament. > That option is faded for us. I tried everything I can think of and the help isn't the greatest either. Any ideas? We really want to get this fixed!

Thanks so much!
Mom2Twinz

Last edited by Mom2Twinz; 05-27-2007 at 02:13 PM.. Reason: clarity
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Old 05-28-2007, 09:47 PM   #2
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Default Re: KinzChat

Anybody? Bueller? Bueller?
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Old 05-28-2007, 10:03 PM   #3
ygk3hello
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Default Re: KinzChat

Maybe it's your browser or it could be some kinks in WW site? I'm having similar problems myself on my favorite browser, since that morning WW shut down for updates. Since then, WW is not working smoothly for me. When I'm at a friend's house, I get an error message when I enter another room, and I have to log back in. When I'm playing a game with someone in the tournament or I'm in the club house the kinzchat is not avaliable to me. I also can't invite people over to my house. But all my issues are no more when I switch to another browser (it drags so I don't like to use it). I've also tried cleaning out my browser's cache and reformatting the browser (have you tried that?) I'm going to check this thread, in case someone has a good information to impart to both of us!
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Old 05-28-2007, 11:12 PM   #4
ckv619
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Default Re: KinzChat

I think it is the 'Do Not Disturb' feature of the phone is enabled. To disable it, just click on it again and it is located to the top of the 'Power' button of the phone.
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Old 05-29-2007, 02:48 PM   #5
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Default Re: KinzChat

Contact webkinz support at support@webkinz.com


And that error message happens to me also
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Old 05-29-2007, 02:50 PM   #6
shootingstar08
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Default Re: KinzChat

Contact them through e-mail at support@webkinz.com.
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Old 05-30-2007, 06:50 PM   #7
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Default Re: KinzChat

Sorry, no ideas but ask your son.
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