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Old 09-16-2009, 04:28 PM   #1
Richfox
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Exclamation Answered: Kinzchat?

I just got on to Webkinz not to long ago and so far my kinzchat won't work. if i go to the tournament, Phone, or clubhouse this message always appears. Couldn't load kinzchat server.
I have already logged out and back in. Switched to Firefox to IE. and still the message appears. I've emailed them but no reply so far. Any suggestions?


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Best Answer - Posted by Princess_Starr.
Oh boy, one time this happened to me and it went on for like a week! I couldn't use the clubhouse at all! OK, so, what I would do is either wait it out, or call Ganz about the problem.
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Old 09-16-2009, 04:50 PM   #2
i think imma
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Default Re: Kinzchat?

This happens to me sometimes. I think it's a glitch. It's been doing that forever. You could try clearing your cache.
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Old 09-16-2009, 05:05 PM   #3
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Default Re: Kinzchat?

Yeah still didn't work
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Old 09-16-2009, 05:42 PM   #4
i think imma
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Default Re: Kinzchat?

I'm sorry. You could try contacting GANZ
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Old 09-16-2009, 06:03 PM   #5
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Default Re: Kinzchat?

i had the same problem when i joined. i had to call them to fix it.
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Old 09-16-2009, 06:16 PM   #6
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Default Re: Kinzchat?

you Call???

*called???
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Old 09-16-2009, 09:07 PM   #7
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Default Re: Kinzchat?

Oh boy, one time this happened to me and it went on for like a week! I couldn't use the clubhouse at all! OK, so, what I would do is either wait it out, or call Ganz about the problem.
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Old 09-16-2009, 09:17 PM   #8
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Default Re: Kinzchat?

Try restarting your computer, it might just be "tired". Sometimes that works for me. Also, try downloading Safari- it works really well for me. It has a Private Browsing feature that I use so I don't always have to clear cache and history so WKW will work for me. It's a pretty good browser
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Old 09-16-2009, 10:42 PM   #9
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Default Re: Kinzchat?

View Post Originally Posted by Dogluver620
Try restarting your computer, it might just be "tired". Sometimes that works for me. Also, try downloading Safari- it works really well for me. It has a Private Browsing feature that I use so I don't always have to clear cache and history so WKW will work for me. It's a pretty good browser
First I have been restarting it, its been going on for a few days now. Also private browsing did not work.
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Old 09-18-2009, 05:21 PM   #10
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Default Re: Kinzchat?

Hi,

There's a special request form on Webkinz Customer service. I used this once and Ganz sent me a message about firewall and other LAN settings. I never could get the phone to work on my PC at work--not that I needed to be on Webkinz at work! Hope they can help you! Good luck!

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