Kinzchat?

[RichFox]

I just got on to Webkinz not to long ago and so far my kinzchat won't work. if i go to the tournament, Phone, or clubhouse this message always appears. Couldn't load kinzchat server.
I have already logged out and back in. Switched to Firefox to IE. and still the message appears. I've emailed them but no reply so far. Any suggestions?

[clublab30]

This happens to me sometimes. I think it's a glitch. It's been doing that forever. You could try clearing your cache.

[RichFox]

Yeah still didn't work

[clublab30]

I'm sorry. You could try contacting GANZ

[pjsangel71]

i had the same problem when i joined. i had to call them to fix it.

[RichFox]

you Call???

*called???

[Princess_Starr.]

Oh boy, one time this happened to me and it went on for like a week! I couldn't use the clubhouse at all! OK, so, what I would do is either wait it out, or call Ganz about the problem.

[Dogluver620]

Try restarting your computer, it might just be "tired". Sometimes that works for me. Also, try downloading Safari- it works really well for me. It has a Private Browsing feature that I use so I don't always have to clear cache and history so WKW will work for me. It's a pretty good browser

[RichFox]

Originally Posted by Dogluver620

Try restarting your computer, it might just be "tired". Sometimes that works for me. Also, try downloading Safari- it works really well for me. It has a Private Browsing feature that I use so I don't always have to clear cache and history so WKW will work for me. It's a pretty good browser

First I have been restarting it, its been going on for a few days now. Also private browsing did not work.

[Firebird]

Hi,

There's a special request form on Webkinz Customer service. I used this once and Ganz sent me a message about firewall and other LAN settings. I never could get the phone to work on my PC at work--not that I needed to be on Webkinz at work! Hope they can help you! Good luck!