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-   -   Kinzchat? (http://www.webkinzinsider.com/forum/somebody-help-165/kinzchat-555474/)

RichFox09-16-2009 04:28 PM

Kinzchat?
 
I just got on to Webkinz not to long ago and so far my kinzchat won't work. if i go to the tournament, Phone, or clubhouse this message always appears. Couldn't load kinzchat server.
I have already logged out and back in. Switched to Firefox to IE. and still the message appears. I've emailed them but no reply so far. Any suggestions?



clublab3009-16-2009 04:50 PM

Re: Kinzchat?
 
This happens to me sometimes. I think it's a glitch. It's been doing that forever. You could try clearing your cache.

RichFox09-16-2009 05:05 PM

Re: Kinzchat?
 
Yeah still didn't work:(

clublab3009-16-2009 05:42 PM

Re: Kinzchat?
 
I'm sorry. You could try contacting GANZ

pjsangel7109-16-2009 06:03 PM

Re: Kinzchat?
 
i had the same problem when i joined. i had to call them to fix it.

RichFox09-16-2009 06:16 PM

Re: Kinzchat?
 
you Call???

*called???

Princess_Starr.09-16-2009 09:07 PM

Re: Kinzchat?
 
Oh boy, one time this happened to me and it went on for like a week! I couldn't use the clubhouse at all! OK, so, what I would do is either wait it out, or call Ganz about the problem.

Dogluver62009-16-2009 09:17 PM

Re: Kinzchat?
 
Try restarting your computer, it might just be "tired". Sometimes that works for me. Also, try downloading Safari- it works really well for me. It has a Private Browsing feature that I use so I don't always have to clear cache and history so WKW will work for me. It's a pretty good browser :)

RichFox09-16-2009 10:42 PM

Re: Kinzchat?
 
Quote:

Originally Posted by Dogluver620 (Post 16455146)
Try restarting your computer, it might just be "tired". Sometimes that works for me. Also, try downloading Safari- it works really well for me. It has a Private Browsing feature that I use so I don't always have to clear cache and history so WKW will work for me. It's a pretty good browser :)

First I have been restarting it, its been going on for a few days now. Also private browsing did not work.

Firebird09-18-2009 05:21 PM

Re: Kinzchat?
 
Hi,

There's a special request form on Webkinz Customer service. I used this once and Ganz sent me a message about firewall and other LAN settings. I never could get the phone to work on my PC at work--not that I needed to be on Webkinz at work! Hope they can help you! Good luck!

http://i36.tinypic.com/2whh8vn.jpg


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