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Old 06-05-2010, 09:15 PM   #1
Diabetes Awareness
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PegC will become famous soon enough

Default Unanswered: Kinz Post not working

When i try to send gifts to my friend I keep getting stalled in the "Sending Your Gift" screen. At the bottom it just keeps saying "Please Wait........". I finally close the screen after about 15 minutes because it just lowers my pet's health and happiness levels. I've tried several times. I know the items are not being sent because they are still in my dock and the money I spent to send them is still there. The "Please wait...." message finally leaves the screen but I can't do anything. It stays stuck in the "Sending your Gift" mode.

Is anyone else having this problem? I received a gift about an hour earlier so it was working then.

Thanks,

PegC
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Old 06-05-2010, 09:29 PM   #2
boom to the bang
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Default Re: Kinz Post not working

Hey PegC
I've read quite a few threads where others are describing the same problem you are having. I get hung up at the 'sending' message for a few extra seconds...but eventually my kinzpost is sent on its way. Hope your problem goes away soon, I know it must be frustrating.
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Old 06-05-2010, 11:24 PM   #3
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Default Re: Kinz Post not working

Yes I have this problem in all three browsers, IE, Google Chrome and Firefox.
It just started in the past few days.
It takes forever to get it to work and to get my mail too!!!
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Old 06-07-2010, 05:14 PM   #4
Diabetes Awareness
Webkinz :)
PegC will become famous soon enough

Default Re: Kinz Post not working

You're right about it taking forever!!! I still can't get my gifts to go out. Just sits in the "Sending your Gift" status.

Webkinz finally times out and I have to log back in only to find that the gifts still are in my dock and my pet has lost several Health, Happiness and Food points.

I guess I will just have to keep the gifts and wait until it gets fixed.

Thanks for all of the input.

PegC
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Old 06-07-2010, 05:45 PM   #5
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Default [langtitle=de]Re: Kinz Post not working[/langtitle]

[lang=de]Try calling GANZ 1-866-WEBKINZ Or clear your cache [/lang]
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Old 06-08-2010, 07:46 AM   #6
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Default Re: Kinz Post not working

Same problem here. It's been going on for almost a week now for me. It's really bugging me. Switching browsers & clearing my cache doesn't work.
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Old 06-08-2010, 12:47 PM   #7
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Default Re: Kinz Post not working

You might have a slow Internet connection. Try clearing the cache, and it might be do to the summer heat.
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Old 06-08-2010, 12:48 PM   #8
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Default Re: Kinz Post not working

I sent something yesterday without a problem. Try clearing everything, cache, cookies, browsing history, etc. I did that yesterday before I sent and it sent just fine. If that doesn't work, you'll probably have to call Ganz.
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Old 06-09-2010, 12:44 PM   #9
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Default Re: Kinz Post not working

I just called Ganz about the kinzpost issue. She admitted that they are having "technical difficulties" with kinzpost right now (it's Wednesday morning) and they are working on it. So, in the meantime I guess we're just supposed to suffer it out. She suggested clearing your cache and cookies and also suggested using Firefox instead of Internet Explorer.
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Old 06-09-2010, 04:24 PM   #10
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Default Re: Kinz Post not working

I think it might be a Glitch. try restarting your computer or restarting the website. Hope it will get fixed soon.
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