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Old 08-20-2008, 07:22 PM   #1
MeTra or MeAlli
Webkinz :)
Traali is an unknown quantity at this point

Question Unanswered: Kinz post not working...

When my daughter tried to send something to me on Kinzpost she gets a message saying that username is already in use. Has anyone ever had this problem? I looked all over the customer service area and can't find any where to ask for help with this issue.

Tracy
Traali is offline Female
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Old 08-20-2008, 08:32 PM   #2
aweicker
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Default Re: Kinz post not working...

Log out, clear your cache, log back in. Shouuuuld work.

I had just tried sending some new PSFs to a friend, and KinzPost said "It appears that you are not logged in." and wouldn't let me send. When I logged back in, it worked fine.

Good luck!
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Old 08-20-2008, 08:33 PM   #3
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Default Re: Kinz post not working...

It might be someone else is trying to log into her account, It has happened to me before, but all I do is log out and log back in and it works. Sorry this problem has been happining to her, and hope it the problem goes away.
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Old 08-20-2008, 08:35 PM   #4
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Default Re: Kinz post not working...

I used to get a message that said my name was already in use when i tried to turn on my phone. I always logged out and back on and it always worked.
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Old 08-21-2008, 05:53 AM   #5
MeTra or MeAlli
Webkinz :)
Traali is an unknown quantity at this point

Default Re: Kinz post not working...

It is working now! Yeah! My daughter did write a letter to them on the contact us page of the newspaper. And I did clear out the cache. So not sure what did it. But we can send stuff back and forth again!

Thanks for the information!!

Tracy
Traali is offline Female
Old 08-21-2008, 09:03 AM   #6
Noodles my doxy
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Default Re: Kinz post not working...

I'm sorry this keeps happening!
It's happend to me before, I have
two accounts and I tried to send
two packs of Trading Cards and
it wouldn't work! I forget what
it said, though.

-Noodles102
noodles102 is offline Female
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