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Old 05-22-2009, 01:25 PM   #1
ants Edward Cullens
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Question Answered: Kinz post/mailbox problem?

Every time I go to kinz post something, it tells me invalid items. Or in a mailbox that I do have mail,. it wont open. Anyone else having problems today?
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Best Answer - Posted by meowsrus
View Post Originally Posted by coolchic775
Every time I go to kinz post something, it tells me invalid items. Or in a mailbox that I do have mail,. it wont open. Anyone else having problems today?
I posted something today and I did not have the same problem. That is not to say that it isn't more spread than your account, but it is possibly an issue that is only effecting 1 or so of the servers. My suggestion for you is to notify Ganz that there is an issue. This way they know there is something wrong before Customer Service leaves for the weekend.

This way it might get on the to do list for tonight or over the weekend.

I hope it gets fixed quickly for you!!!
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Old 05-22-2009, 01:30 PM   #2
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Default Re: Kinz post/mailbox problem?

View Post Originally Posted by coolchic775
Every time I go to kinz post something, it tells me invalid items. Or in a mailbox that I do have mail,. it wont open. Anyone else having problems today?
I posted something today and I did not have the same problem. That is not to say that it isn't more spread than your account, but it is possibly an issue that is only effecting 1 or so of the servers. My suggestion for you is to notify Ganz that there is an issue. This way they know there is something wrong before Customer Service leaves for the weekend.

This way it might get on the to do list for tonight or over the weekend.

I hope it gets fixed quickly for you!!!
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Old 05-22-2009, 01:34 PM   #3
ants Edward Cullens
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Default Re: Kinz post/mailbox problem?

Thnx meow! I was trying to avoid calling but...lol. Guess it wont fix itself. lol
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Old 05-22-2009, 01:39 PM   #4
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Default Re: Kinz post/mailbox problem?

You could also send them a comment. That might work. If it doesn't though, the best thing to do would be to call. I hope they fix this glitch!!
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Old 05-22-2009, 01:45 PM   #5
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Default Re: Kinz post/mailbox problem?

I concur with Meowsrus. I would recommend calling them before they all leave for the long weekend. I don't know if the call center staff will take Memorial Day or not. Is it a US holiday or an internationally recognized one? The emails are okay for some this but I don't think y ou want to be going all weekend without the ability to send, open or receive mail. I know I would not! i sure hope they can resolve it for you today.
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