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Old 11-10-2008, 05:22 PM   #1
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Default Unanswered: Kinz Post Invalid Items

Hi, I hope someone can help me with this.

We can send most items through our Kinz Post from one account to another, but when we try to send the Backyard Cooler we get a message box that says "Invalid Items". It also does this for the Beach Cooler Bag, but doesn't affect the other items that we send back and forth. We used to be able to send the coolers, but now cannot.

I have cleared my cache and history, then rebooted the computer and still get this message. Any ideas why this is happening?

Any suggestions would be appreciated.

Blessings, Momzkinza
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Old 11-10-2008, 05:25 PM   #2
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Default Re: Kinz Post Invalid Items

Are you trying to send more than one cooler at a time? I'm pretty sure you can only send one storage item in each package. I know I had that problem with Vortex Storage Units.
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Old 11-10-2008, 05:27 PM   #3
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Default Re: Kinz Post Invalid Items

I you can not fix it today, I suggest cotactinf ganz. It would never hurt to see if they can fix the little glitch.
Old 11-10-2008, 05:29 PM   #4
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Default Re: Kinz Post Invalid Items

Hi, yes Msclockart is correct. You can only send one storage unit at a time. Try that and I'm sure it will work for you! CJ
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Old 11-10-2008, 05:31 PM   #5
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Default Re: Kinz Post Invalid Items

You can only send one storage unit at a time. ALSO, be sure the cooler is empty.
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Old 11-10-2008, 05:35 PM   #6
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Default Re: Kinz Post Invalid Items

I guess I was beat. Great advice on post #2!
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Old 11-10-2008, 11:27 PM   #7
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Default Re: Kinz Post Invalid Items

Thanks so much everyone. Yes, I was trying to send more than one at a time. I am going to go try again with only one this time. I will be back to let you know how it went.

Blessings, Momzkinza
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Old 11-10-2008, 11:33 PM   #8
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Default Re: Kinz Post Invalid Items

Also make sure they are empty.
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Old 11-10-2008, 11:38 PM   #9
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Default Re: Kinz Post Invalid Items

well, i guess what i was going to say has been said already

just make sure you are only trying to send one storage item at a time and the container is empty(that gets a lot of people)
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Old 11-10-2008, 11:41 PM   #10
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Default Re: Kinz Post Invalid Items

View Post Originally Posted by Momzkinza
Thanks so much everyone. Yes, I was trying to send more than one at a time. I am going to go try again with only one this time. I will be back to let you know how it went.

Blessings, Momzkinza
Hurray, it worked!! I am so very happy. You gave such wonderful advise. I have been trying to move those for some time now. One at a time is the way to go.
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