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Old 02-04-2010, 07:30 PM   #1
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Default Unanswered: Kinz clip help!

I got a package with a webkinz love frog and webkinz love frog kinz clip! There isn't a code on the kinz clip, is there supposed to be a code on the kinz clip? Can I call Ganz?

Last edited by fuzzywuzzy111; 02-04-2010 at 07:38 PM..
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Old 02-04-2010, 07:32 PM   #2
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Default Re: Kinz clip help!

Yes. Each should have their own blue tag attached. I'm sorry yours is missing.
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Old 02-04-2010, 07:32 PM   #3
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Default Re: Kinz clip help!

yes there is supposed to be a code somebody must have stole your code you can get a new code off ebay it don't matter what pet it is to they are all the same

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Old 02-04-2010, 07:37 PM   #4
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Default Re: Kinz clip help!

Can I call Ganz or something? Could they give me a code for it?
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Old 02-05-2010, 01:49 AM   #5
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Default Re: Kinz clip help!

No. Ganz is not responsible for a tag being stolen and won't give you a code to replace it.

You might want to contact the store you bought it from.
Even if they don't replace it (most stores won't) they can be on the look out for the person stealing the tags.
There may even be more pets without tags there.

It is always wise to double check any webkinz product you are buying to make sure the codes are attached before you purchase it.
Sorry this has happened to you
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Old 02-05-2010, 01:52 AM   #6
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Default Re: Kinz clip help!

Aww! Sorry for your loss! And yes they are supposed to have a code. Some stores are really messy and just let some people steal the codes without noticing. One of the stores I went to [Either it was JCPenny or Macy's forgot which one ] had webkinz but most of them were missing codes so I decided not to buy them.
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Old 02-05-2010, 02:32 AM   #7
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Default Re: Kinz clip help!

Yes there should be. Someone cut it off. People sometimes take it so they don't have to buy it. It's sad really. But I would call Webkinz if your older than 18 so you can get this worked out. Sometimes they will give you a code that they were going to put on a new one going on the shelves soon. Sorry you didn't get yours. I feel your pain. I do really. I don't have a Klip or a Zum. So my pain is worse. Good luck talking to Ganz/Webkinz about it.
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Old 02-05-2010, 02:33 AM   #8
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Default Re: Kinz clip help!

I'm so sorry this happened to you! It isn't fun to discover that you have been cheated. I think it would be good to let the store know. I talked to the lady at Hallmark one time about it and she says it happens quite often. I wish people wouldn't steal the codes. It is quite unfair!
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