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Old 06-13-2009, 01:19 PM   #1
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Default Unanswered: Kinz chat deleted

A group of us in the kinz chat clubhouse had our friends list deleted from our phones. We are from all over the USA so it is nationwide. Also, we have had many problems since Doug has joined the WW. Our list of problems is long but these are just a sampling of what is happening to us.
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Old 06-13-2009, 01:26 PM   #2
Donito
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Default Re: Kinz chat deleted

I had the same problem. All my friends were gone!
Old 06-13-2009, 02:01 PM   #3
Parakeet10186
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Default Re: Kinz chat deleted

That's odd. you should probabaly contact Ganz. do you have a list of the deleted friends?
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Old 06-13-2009, 06:58 PM   #4
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Default Re: Kinz chat deleted

You should call Ganz, at 1-866-WEBKINZ.
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Old 06-13-2009, 08:21 PM   #5
Kafeebunny
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Default Re: Kinz chat deleted

View Post Originally Posted by terriermom
A group of us in the kinz chat clubhouse had our friends list deleted from our phones. We are from all over the USA so it is nationwide. Also, we have had many problems since Doug has joined the WW. Our list of problems is long but these are just a sampling of what is happening to us.
That is too bad. I would contact GANZ, someone else posted the phone number. Also, there was an article on (at least I think it was WI, might have been webkinz news. . ) earlier about a phone call with GANZ that said since Doug was added, people tried to cheat and wrecked it and caused many glitches. Would you mind posting some other glitches that you experienced on ? I hope I helped with your troubles, and good luck getting your friends back. Thanks for posting this, I am going to write down all my friends and put it in my webkinz folder so I can re-add them if I need to.

Kayfee:el1:
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Old 06-14-2009, 11:14 AM   #6
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Default Re: Kinz chat deleted

Hmm.. thats strange.. maybe your just experiencing a glitch
you should try contacting Ganz. Im sure they will be able to help you out.
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Old 06-14-2009, 09:57 PM   #7
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Default Re: Kinz chat deleted

This may have been a glitch, and I believe that calling Ganz would be the best option. Call 1-866-WEBKINZ, and I think that they will be able to help you. Be sure that you have information such as your username, and the Clubhouse room and zone you were in when it all ocurred, and the date. It will make it much simpler for the Ganz officials to help you figure out what went wrong!
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