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Old 11-17-2011, 07:05 PM   #1
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Exclamation Unanswered: Kinectimals Video not working

HELP!! I am in the US and I am using the link so kindly provided by Electrabuzz1, trying with both FireFox and Safari on a MAC. The video either doesn't play at all or only plays a few seconds and then the spinner spins. I have, of course, restarted and reset all. Is anyone else having a problem? Any help/advice would be greatly appreciated.
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Old 11-17-2011, 08:14 PM   #2
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Default Re: Kinectimals Video not working

I'm sorry. I was using it only a few hours ago and it was working just fine. Since you have already restarted/reset it, I would try clearing your cache/filter. Then, if it still doesn't work, do you have Google Chrome or Internet Explorer on your Mac? The video worked for me on Internet Explorer, so if you switch to Internet Explorer it should work. I hope that the video works for you!
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Old 11-17-2011, 08:39 PM   #3
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Default Re: Kinectimals Video not working

Doesn't work for me in Chrome. Works very slowly on IE.
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Old 11-17-2011, 08:58 PM   #4
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Default Re: Kinectimals Video not working

It worked for me, then it didn't. Then it did again. I don't get it.
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Old 11-17-2011, 09:03 PM   #5
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Default Re: Kinectimals Video not working

It didn't work for me, so I tried refreshing multiple times. It worked eventually and I got a prize.
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Old 11-17-2011, 09:29 PM   #6
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Default Re: Kinectimals Video not working

View Post Originally Posted by DestinyIzFluffy
It didn't work for me, so I tried refreshing multiple times. It worked eventually and I got a prize.
Thank you all for responding. I'm glad I'm not the only one. MACS don't have IE (Microsoft vs Apple ). Resetting-All does clear cache and everything else. I'll give Chrome a try but never had much luck with it. In any case, thank you all again for your support.

Last edited by wendypie; 11-17-2011 at 09:39 PM..
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Old 11-17-2011, 10:22 PM   #7
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Default Re: Kinectimals Video not working

It worked great for me on IE, but it did not award me my Panda Buddy.
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Old 11-18-2011, 12:22 AM   #8
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Default Re: Kinectimals Video not working

View Post Originally Posted by Breezer
It worked great for me on IE, but it did not award me my Panda Buddy.
The panda buddy works like a zum. Go to your room and select dress your pet and select the panda buddy.

And for those of you who are having trouble, make sure you don't have an ad blocker enabled. I don't think the video will work if you have ads blocked.
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Old 11-18-2011, 10:52 AM   #9
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Default Re: Kinectimals Video not working

I used Firefox, on a Windows computer, and it worked. Do you a different brand then Apple that you could possibly access?
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Old 11-18-2011, 11:12 AM   #10
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Default Re: Kinectimals Video not working

I'm sorry this is happening It works fine for me so I'm not sure what the problem is. I hope this bug clears up for you soon!
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