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Old 02-09-2019, 01:26 PM   #1
Webkinz :)
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Default Unanswered: keep getting logged out

Hi All,
When I log in, I keep getting "we can't connect to WW,........" This goes on like 5 plus times. What is going on. It is really frustrating. I was playing a game and had quite a lot of money and guess what? I got logged out and LOST all the money. You're in the middle of giving your pet a bath and get logged out.
Has anyone else had this happen?

****Now I just get the "Please Wait" that won't stop, so I have to log out and back in. Then it starts all over again. UGH!

Last edited by dammo14; 02-09-2019 at 01:40 PM.. Reason: new information
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Old 02-09-2019, 08:59 PM   #2
•| ❣️ ѕoх ❣️ |•
Webkinz :)
 
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Default Re: keep getting logged out

Have you done the usual of clearing out your cache, restarting your computer, switching browsers, switch computers, & etc? If not, try doing that to see if it works. I know Ganz was having a major server issue the other day & I'm not sure if they've full resolved that or not (& if not, it could be what's causing this). I hope someone else will chime in & be of more help than I am.
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Old 02-09-2019, 09:26 PM   #3
WWid:Royalmajesty
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Default Re: keep getting logged out

I had some trouble with Webkinz loading today! I just figured it was on my end. Eventually it worked for me. I hope you had success, too!
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