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Old 08-09-2008, 06:23 PM   #1
drslk
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Angry Unanswered: Just Venting - Again

I FINALLY unlocked all the levels of the Charm Forest (it was weird - after weeks of no charms I got a key that opened five pods - and the last 2 charms I needed were there!) - but yet my Tiara won't appear. So, yet another call to Ganz (might as well tell them about the list of 10 or 12 stuck items I have, too - along with the Donut Plant that keeps getting stuck).

And - I have a box of Series 3 Trading Cards sitting here - but yet I don't dare enter the codes due to yet more glitches in the cards (it wasn't too bad when we were awarded more prizes than we should have been!). Ya'd think that Ganz would have pilot tested a couple of boxes to make sure they were working as they should before shipping tens of thousands of boxes (or more) out to retailers - and all us loyal (but gradually getting more and more annoyed) customers. I just feel for the people who already entered the codes...

Does anyone know if GANZ answers their phone on Sundays????

Thanks for letting me vent - I feel a little better. I guess.

slk
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Old 08-09-2008, 06:26 PM   #2
GreekAsianPanda
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Default Re: Just Venting - Again

I don't have access to the Magical Charm Forest, so I don't know what tiara you're talking about. Sorry! =)
Old 08-09-2008, 06:32 PM   #3
KAF, my little angel
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Default Re: Just Venting - Again

No Ganz on answers on business days, Mon to Fri 8 am to 5 PM. I hope that they can help you out!
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Old 08-09-2008, 06:55 PM   #4
drslk
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Default Re: Just Venting - Again

Thanks for the info - it figures they only answer during business hours - when, of course, I'm working!
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Old 08-09-2008, 07:33 PM   #5
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Default Re: Just Venting - Again

Sorry for you, I do hope you can get ahold of Ganz and get your tiara and get those items unstuck. Good luck

---------- vanvan20 added 2 Minutes and 32 Seconds later ----------

Oh and look at Mommamia's post

Last edited by vanvan20; 08-09-2008 at 07:33 PM.. Reason: Automerged Doublepost
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Old 08-09-2008, 07:36 PM   #6
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Default Re: Just Venting - Again

I hope that you get your items back!
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