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Old 01-10-2011, 06:10 PM   #11
OOO Ghostkinz!
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Default Re: Just Informing

Just by what it says there, Zac, that is not true. I think it might be in archive and not fully deleted otherwise they would not have allowed us to send Welcome Back codes to long expired accounts.
I think the person you spoke to has no idea of what is going on because I have seen people open up accounts that had been closed since 2006 and they were successful.
No, I think you have not been properly informed.
(but that is not surprising, we generally know more than CS does)
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Old 01-10-2011, 06:13 PM   #12
nothing
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Default Re: Just Informing

I just used a welcome back code on an account not used since May 2009, which is almost 2 yrs now. So I'd say they arent deleted.
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Old 01-10-2011, 06:13 PM   #13
I'm movin' on ♥
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Default Re: Just Informing

I agree with Dixiecup. I think it must be there somewhere. I would try calling back and ask to talk with a supervisor. It's hard to believe that it's just totally deleted. That's an error on their part, and it shouldn't happen.
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Old 01-10-2011, 06:15 PM   #14
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Default Re: Just Informing

Yeah, I realized on a three-Webkinz pack box, it said "time limited online privellages" or something along the lines of that, so technically, they have the right to delete your account...which I think is completely not right. In a way, your account is promised to you, and little kids won't understand why it won't last forever. I'm sorry Ganz deleted your account!
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Old 01-10-2011, 06:21 PM   #15
Goodbye!
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Default Re: Just Informing

not right. at all. >:{
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Old 01-10-2011, 06:26 PM   #16
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Default Re: Just Informing

Direct quote form the WKN site:
Originally Posted by Webkinz Newz
Ganz is proud to announce that starting on January 19th, 2011, Webkinz World accounts will no longer expire.

That’s right, from January 19th on, when your Full Membership ends, you will be able to continue to play with all of your pets, items and rooms! While some features will be limited to Full and Deluxe Members, you’ll be able to enjoy your favorite arcade games and daily activities and use many of the great features that Webkinz has to offer.

Better yet, we’re making this change to accounts past and present! Any account that has expired in the past year will be opened again! Know someone who hasn’t played in a while? Let them know that on January 19th they’ll be able to log in! All of their pets will be there waiting for them!

We have lots of great improvements and surprises in store for 2011 so there’s never been a better time to “Come In and Play!”
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Old 01-10-2011, 06:28 PM   #17
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Default Re: Just Informing

You may well be right, it says any account that has expired in the past year...maybe you can fight for it??
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Old 01-10-2011, 06:30 PM   #18
disney world.
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Default Re: Just Informing

Wait, DELETED ?! No, no, no! They couldn't have! That is just not right...
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Old 01-10-2011, 06:31 PM   #19
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Default Re: Just Informing

I'm not sure, but doesn't it say in the user agreement that they have the right to ban/suspend/delete/terminate your account without notice? If it was expired over a year ago there is no guarantee that you will get it back because the WKN article specifically noted that up to one year ago is the time frame. Maybe you'll get lucky and get it back. Sorry to hear that though.
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Old 01-10-2011, 06:44 PM   #20
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Default Re: Just Informing

View Post Originally Posted by akoolaunt
I just used a welcome back code on an account not used since May 2009, which is almost 2 yrs now. So I'd say they arent deleted.
I can't access it is in archive and when I press log in it says some random Words xD And by what dix just said It probably woill work oin the 19th

View Post Originally Posted by loveaerosmith
Wait, DELETED ?! No, no, no! They couldn't have! That is just not right...
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