| 06-23-2007, 10:18 AM || #13 |
Join Date: May 2007
| | Re: Just got off the phone with Ganz RE:extra money
Personally (just my opinion and this is not verified by anyone) I think it would be too difficult to fix this. And, if they tried to fix it, there is a chance they could do more damage in the process by removing money earned, or won, or received with adoptions. Since this didn't affect all accounts, and the accounts it did affect were all for different amounts, I can't imagine there would be an easy fix for this. The person I talked to said I could call back next week and ask if he had any more information, but he didn't think they would have an answer/solution for a few days. But he did assure me that this isn't something people will lose their accounts ove. I think Ganz does understand that there are a lot of kids who use the site, and and might just go on a spending spree if they had a bunch of new money in their accounts. I was very impressed with how helpful they were and their goal isn't to shut anyone down unless it's someone hacking the system or intentionally cheating. This isn't cheating, this is a Ganz glitch. I have no idea what might happen if they did remove the money and it was spent though. Would an account go in the negative??
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