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Old 07-08-2008, 04:56 PM   #1
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Default Unanswered: Juniper Bonsai Tree problem

I have 2 Juniper Bonsai Trees. They were sitting on a table but when I added another room they were blocking a doorway. I was able to move the table and one of the trees. Every time I try to move the other tree I am automatically changed from edit mode to walk and my pet walks to the tree. I left it alone and tried again today. Now I cannot move either tree. One is still in the doorway and the other is in the middle of the room. I can move other objects with no problems. Is anybody else having trouble with their trees?
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Old 07-08-2008, 05:06 PM   #2
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Default Re: Juniper Bonsai Tree problem

contact ganz on the front page it says faq and click on i have an item stuck
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Old 07-08-2008, 05:07 PM   #3
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Default Re: Juniper Bonsai Tree problem

Use the stuck object form on webkinz.com under customer support.
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Old 07-08-2008, 05:36 PM   #4
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Default Re: Juniper Bonsai Tree problem

Well, this has happened to me with a book.....in my kitchen it kept making the counter disappear but after a few days it stopped. If this is not totally ur problem, the best thing to do is to contact GANZ.
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Old 07-08-2008, 05:38 PM   #5
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Default Re: Juniper Bonsai Tree problem

This has happened to me. I contacted GANZ, and they made it un-stuck again. Make sure to fill out all of the fields required.
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Old 07-08-2008, 06:02 PM   #6
polarbears
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Default Re: Juniper Bonsai Tree problem

Do what they say!!
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