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Old 07-19-2011, 07:51 AM   #1
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Default Unanswered: jellybean food in party pack

Hi!

When I make or go to a party and play the pinata game, that's said the jellybean are in my dock but is not... (sorry for the french picture, I don't have another...)

Click the image to open in full size.

I have call ganz but they said is the first time that heard about that glitch so if I'm alone to complain about that, they will not check to fix that...

And I can't finish my jellybean collection...

So, does someone else have the same problem?

Does someone else have call ganz for that? Or planning to call soon?

Thanks for your help!!!
zebultux is offline Female
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Old 07-19-2011, 08:03 AM   #2
FIA
FluffyInAlabama
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Default Re: jellybean food in party pack

The fact that the graphic isn't showing up in the pop up message makes me wonder if you have the current item file on your computer. Have you tried clearing your cache?
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Old 07-19-2011, 08:28 AM   #3
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Default Re: jellybean food in party pack

Yup, try clearing your cache, and maybe restarting your computer? Also, log out and log back in, and it might appear. If not, you could just contact Ganz or attend another party or two.
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Old 07-19-2011, 08:39 AM   #4
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Default Re: jellybean food in party pack

Try clearing your cache and your cookies to see if that did anything if not try calling Ganz good luck
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Old 07-20-2011, 08:40 AM   #5
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Default Re: jellybean food in party pack

View Post Originally Posted by FIA
The fact that the graphic isn't showing up in the pop up message makes me wonder if you have the current item file on your computer. Have you tried clearing your cache?
yes, I clean my cache each time I close my internet page.

View Post Originally Posted by luv2writeNS
Yup, try clearing your cache, and maybe restarting your computer? Also, log out and log back in, and it might appear. If not, you could just contact Ganz or attend another party or two.
Like I said, Ganz said that i'm alone so they don't will work on it until they received others complain!

View Post Originally Posted by luvzfrogs
Try clearing your cache and your cookies to see if that did anything if not try calling Ganz good luck
thanks for your answer.
zebultux is offline Female
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