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Old 01-22-2008, 07:28 AM   #1
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Default Unanswered: I've problems with European time zone, PLEASE HELP!

Hi everybody, can you help me? I'm Italian, and last summer I went to USA and I bought some WK for me and for some friends. We made the account and adopted WK in July, of course specifing that we live in Italy. We kept to buy WK from e-bay and others on line shops. Now yesterday a friend of mine made a new account, and, as she lives here in Italy, she was assigned to the European zone, so now her time is right. But me and others friends, who opened our accounts when time zones didn't exist, we still have American time, altough yesterday I adopted a new pet. This is BIG problem, especially for the Today's activities. How can we have our account placed in the right zone? Oh, of course we really don't wan't to make a new account, we have already several pets and rooms...
Thanks and sorry for my English

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Old 01-22-2008, 07:35 AM   #2
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Default Re: I've problems with European time zone, PLEASE HELP!

Your english is fine! I would try to contact webkinz so they could figure the problem out. If that doesn't work then I don't know what will sorry.
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Old 01-22-2008, 07:36 AM   #3
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Default Re: I've problems with European time zone, PLEASE HELP!

The Time Zones are a new option. The best I can suggest for you right now is to try contacting Ganz to see if they can change it for you. I'm not sure if the phone number will help you, but I am sure you can look up the country code.

Home: support@webkinz.com
Phone: 1-866-932-5469

Good Luck, & welcome to WI! (Your English is very good!)
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Old 01-22-2008, 11:18 AM   #4
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Default Re: I've problems with European time zone, PLEASE HELP!

Thank you guys I'll try to contact Ganz!
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