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I often take over accounts from the friends of my older children, and then give them to children in the school I work in. Some have been inactive for so long, the items are all gone, but the pets are still there and the rooms are there. What I do though, is I adopt a new pet and then contact ganz to have all other codes associated with that account removed, because the previous tags are no longer secure. They have been very accommodating about this when I have explained that the account has been given to a younger child with the new code.
I am sorry your account has been taken advantage of, if by chance you do find the hop bunny code, contact ganz and have them remove all other code access (let them know you were hacked) Good luck.
Oh no! I am terribly sorry! This happens to me all the time! Why i ask do these people have nothing better to do then to hack into others accounts D: I always have to give my stuff away to make others feel better D: I am so so sorry!
I'm sorry this happened. At least you did not have alot invested. My daughter's friend's account got hacked 3 weeks ago and it was her account with 15 pets. Her mom didn't keep the codes. She called ganz but there is not much they will do. I really think ganz needs way to help people keep codes, like when you adopt a pet you have the option to send the adoption information to your email?
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