Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 05-07-2009, 06:23 PM   #1
Webkinz :)
 
gabby1978's Avatar
gabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guide

Default Unanswered: Items stuck in Kinz Post

Does anyone know how to get something that is stuck in my Kinzpost? I received a package and the package opened up but the items are still there and not in my dock. I have logged out and in several times and nothing. Thanks for your help. gabby1978
gabby1978 is offline
Sponsored Links
Old 05-07-2009, 06:33 PM   #2
KellanluvsmecuzI'm
Gifted
 
twilightcrz's Avatar
twilightcrz is a golden guidetwilightcrz is a golden guidetwilightcrz is a golden guidetwilightcrz is a golden guidetwilightcrz is a golden guidetwilightcrz is a golden guidetwilightcrz is a golden guidetwilightcrz is a golden guidetwilightcrz is a golden guidetwilightcrz is a golden guidetwilightcrz is a golden guidetwilightcrz is a golden guidetwilightcrz is a golden guide

Default Re: Items stuck in Kinz Post

Hello! I'm sorry this is happeneing to you! They might be in the wrong categories within the dock, so I'd just check one more time, really quick. If it still doesn't show up, then I'd try to clear my cookies or cache out. Sometimes that still doesn't work, so try contacting ganz (or have your legal guardian over 18 to do it. ), and see if they could help you out.

To clear out your cache, what you do is go to the toolbar below the Web Address, go to "Tools" and then "Internet Options". Click on the "General" tab after you've reached the page, and there will be a subtitle called "Browsing History". Under that subtitle, there should be a "Delete" option. Click on that, and then you should be able to choose what you want to get rid of. Good luck!
twilightcrz is offline Female
Old 05-07-2009, 06:38 PM   #3
Webkinz :)
 
gabby1978's Avatar
gabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guide

Default Re: Items stuck in Kinz Post

I only have a few items in my dock and I have already cleared my history. Thanks for your help though.
gabby1978 is offline
Old 05-07-2009, 06:39 PM   #4
Webkinz :)
 
Goo Goo's Avatar
Goo Goo is a jewel in the roughGoo Goo is a jewel in the rough

Default Re: Items stuck in Kinz Post

Sometimes what I do is log out and when I log back in I go to my room before I try to open the "box" again. If it is still stuck after a few days of this, then I contact the ganz customer service people.
Goo Goo is offline
Old 05-08-2009, 05:24 AM   #5
Guest
kellyschrvr will become famous soon enough

Donation Award 
Default Re: Items stuck in Kinz Post

Same thing sorta, happened to me... I had a brown kinz post package stuck in my dock for nearly a month.

I had to call to remove it.. I was told that on a "certain server" there were lots of reports of kinz post errors and messages being froze on your WW screen.. you will need to call to ahve that removed and the items placed in your dock..
kellyschrvr is offline Female
Old 05-08-2009, 05:42 AM   #6
crazygirl024
Gift Guru
 
crazygirl024's Avatar
crazygirl024 is the bees knees!crazygirl024 is the bees knees!crazygirl024 is the bees knees!crazygirl024 is the bees knees!crazygirl024 is the bees knees!crazygirl024 is the bees knees!crazygirl024 is the bees knees!

Default Re: Items stuck in Kinz Post

I have had a kinz post since March 5th that I can't open. I called Ganz and they said they were aware of the problem and would get to it. It's been well over a month and nothing. I thought that maybe it would go away after 30 day's (like the user guide say's) but nope still there. If I try to open it the envelope comes up but never opens and cover's my screen making me have to log out. I also emailed Ganz about my Caring Valley Tree being stuck in my room last week without a response. You would think that the customer service would be better at a company this size. As a Deluxe member and someone who spends ALOT of money on Webkinz I expect better customer service.
I'm sorry I can't help you with your problem. I suggest you give them a call. Maybe you will get a more helpful representative than I did.
crazygirl024 is offline Female
Old 05-08-2009, 05:05 PM   #7
Webkinz :)
 
gabby1978's Avatar
gabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guidegabby1978 is a golden guide

Default Re: Items stuck in Kinz Post

Thanks guys for all your help. I will call Ganz.
gabby1978 is offline
Old 05-08-2009, 06:42 PM   #8
Slytherin for this
Webkinz :)
 
Baby252's Avatar
Baby252 flows towards the sea of knowledgeBaby252 flows towards the sea of knowledgeBaby252 flows towards the sea of knowledgeBaby252 flows towards the sea of knowledgeBaby252 flows towards the sea of knowledgeBaby252 flows towards the sea of knowledgeBaby252 flows towards the sea of knowledgeBaby252 flows towards the sea of knowledge

Donation Award 
Default Re: Items stuck in Kinz Post

I would try to call Ganz if any of the other ideas posts above don't work.
Baby252 is offline Female
Closed

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 08:46 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts