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Old 12-18-2010, 02:26 PM   #11
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Default Re: items from storage won't load

For those affected by this cruising around ww isn't an option. I don't think you understand the problem they are hitting. It's not the empty boxes in the dock when you load and have to wait for them to fill. These docks won't finish the loading process, your account gets stuck on the loading screen with the toys flying from box to box and that is it. There is no way to get any further, no buttons work, no amount of time clears it up. It completely freezes your account up. Totally seperate issues.
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Old 12-18-2010, 06:23 PM   #12
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Default Re: items from storage won't load

to n2911nlv. It's not 2-cents worth. You are totally on target. We are miserable here. Days and days of notbeing able to play. Once you try to load dock, can't do anything else. Can't do much anyway. No W-Shop, no Clubhouse, starving pets cause can't get food. We are server 5.
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Old 12-19-2010, 09:14 AM   #13
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Default Re: items from storage won't load

i find this happens with the computers default browser (internet explorer for windows, safari for macs). i would not get items from storage using safari because the please wait would not go away. when i used firefox/ google chrome i could get my items from storage in under 30 seconds. btw, i have 340 (aprox.) in my dock
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Old 12-19-2010, 10:43 AM   #14
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Default Re: items from storage won't load

View Post Originally Posted by kinzpost
i find this happens with the computers default browser (internet explorer for windows, safari for macs). i would not get items from storage using safari because the please wait would not go away. when i used firefox/ google chrome i could get my items from storage in under 30 seconds. btw, i have 340 (aprox.) in my dock
I'm having the same problem as described by others. This is only occurring on my main account (of course). I probably have 400+ items in my dock, but it has been higher than that before, and it never caused problems.

I tried switching from IE to firefox, but this didn't help me. Thanks for the suggestion anyway. I hope Ganz has been contacted and is working on the issue. I know they advise you to keep the number of dock items low, but where are we supposed to put everything???
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Old 12-19-2010, 12:53 PM   #15
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Default Re: items from storage won't load

Going to the W-shop - while you do that, the site is sorting your dock in the background. Therefore, my W-shop never loads.

This is ridiculous! It is taking forever to ANYTHING on the website on the weekends. This problem and the hunger problem have gone all week without being addressed/fixed.

Therefore, I'm calling on EVERYONE to call Ganz when they open on Monday.
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Old 12-19-2010, 12:57 PM   #16
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Default Re: items from storage won't load

View Post Originally Posted by kinzpost
i find this happens with the computers default browser (internet explorer for windows, safari for macs). i would not get items from storage using safari because the please wait would not go away. when i used firefox/ google chrome i could get my items from storage in under 30 seconds. btw, i have 340 (aprox.) in my dock
I'm using Firefox, and I've been "please waiting" for about 20 minutes on one account.

This is not our computer's problem(s). It's GANZ'S problem. They are totally unprepared on the system to support the "offerings" for the holiday season.

I repeat -- EVERYONE who reads this, please call sometime tomorrow.
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Old 12-19-2010, 01:30 PM   #17
Turn up the music
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Default Re: items from storage won't load

All you have to do is open your stuff in your room... I got this advice from someone else and it works thanks!
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Old 12-19-2010, 01:32 PM   #18
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Default Re: items from storage won't load

I have around 1700+ items in my dock... it can't load. Server 12.
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Old 12-19-2010, 01:35 PM   #19
Happy New Year! 2011
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Default Re: items from storage won't load

I have a 117 things in my dock and all day it won't load, in fact nothing will! I couldn't go to school, couldn't go to the W-SHop or the clubhouse. The only thing I could do was look at the map and read the newspaper! I hate when this happens!!
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Old 12-19-2010, 01:55 PM   #20
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Default Re: items from storage won't load

Wow was it like this last year? We joined after the holidays and I have never seen it this glitchy even during the goober hunt

BTW loading from my room did not help with the dock issue! Ganz has happened

Last edited by sdf9; 12-19-2010 at 01:55 PM..
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