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Old 12-18-2010, 12:06 PM   #1
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Angry Unanswered: items from storage won't load

This the second day in a row that get items from storage will not work. Even waited 15 minutes. I have about 225 in dock. I am on server 5 This is in addition to please wait please wait forever. But without items from dock, can't do most things and pet's are starving. Anyone else? I'm about to give up. I guess they are ruining it. Calling web support doesn't help.
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Old 12-18-2010, 12:11 PM   #2
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Default Re: items from storage won't load

My son has gone 2 weeks with that same glitch. After 9pm KT it usually will load. But that's the only time it will.

Also I know everyone will say clear your cache, reboot etc. That will NOT fix this glitch. It has nothing to do with your computer. It is a server problem and nothing you do will fix it. You just have to happen to hit it when it's working properly.

Last edited by poobears; 12-18-2010 at 12:11 PM..
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Old 12-18-2010, 12:59 PM   #3
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Default Re: items from storage won't load

This happens a lot. It is just a glitch. Just clear your cache for a while. Don't just wait there, move around Webkinz World and some itens will soon to appear.
Hope this helps(:
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Old 12-18-2010, 01:03 PM   #4
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Default Re: items from storage won't load

puppylov8 Thanks but that hasn't done a thing for us. It is not just a glitch. It is happening every day now along with other stuff not working. Maybe you are on a good sever. Thanks anyway.
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Old 12-18-2010, 01:13 PM   #5
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Default Re: items from storage won't load

Thanks, and sorry. But yeah, it happens everyday but what you need to do it just surf around Webkinz World and that might work.
The browser I am using is Mozilla Firefox.
Hope this helped again(:
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Old 12-18-2010, 01:40 PM   #6
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Default Re: items from storage won't load

I'm experiencing this problem today. I know this time of year gets worse and worse each day for Webkinz World as everyone is on holidays and playing on their computers more often. I wish I had a resolution for you, but unfortunately patience is the only thing I can suggest
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Old 12-18-2010, 01:40 PM   #7
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Default Re: items from storage won't load

Log in and out again or click on a side add that will bring you to a different page
(one for the arcade or something) Hope this helps!
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Old 12-18-2010, 01:52 PM   #8
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Default Re: items from storage won't load

This is happening on one of the seven accounts I monitor (I keep up with them for my nieces and nephew). The dock won't load, takes forever to rake the garden. It has to be a server issue since there are other accounts that have far more in storage and they load fine.
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Old 12-18-2010, 02:04 PM   #9
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Default Re: items from storage won't load

It is definitely a server issue and I don't think it really has anything to do with how many people are playing. Last week it was server #8. Today it seems to be server #10. I guess Ganz is just "spreading the cheer"..

Clearing your cache, restarting your computer, etc., doesn't change a thing. Also, if you are trying to get items from storage, it locks up the activities and you can't switch to something else in the Things to Do, Kinzville map, Daily Activities or anything else. You can't even log out, but have to "x" out instead.

These constant server issues have ruined this for my children. They can't play, or they wait 10-15 seconds (we've timed it) between the time they click the mouse and it registers on whatever they are playing (prize claw, wishing well, darts, etc.). Since they can't get items from storage, they can't even feed their pets. Instead, they just watch the hunger plummet, which it does even faster now since Ganz hasn't fixed the hunger glitch either.

Servers are expensive items, but Ganz should perhaps be investing more of their eStore cash (Deluxe membership fees, virtual pets, special items) into their infrastructure to handle the users that are on the website. Since these problems are occurring on regular days, I'm dreading Christmas Day for my kids, because I know they are going to be disappointed and frustrated.

Just my 2-cents worth....
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Old 12-18-2010, 02:22 PM   #10
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Default Re: items from storage won't load

Looks like I am having the same problem as everyone else. Things are not working well in my USA account and its server ... but things are ok with my Europe account and its server.

As others have said, I wish Ganz would work on perfecting what they have and not keep making the World of Webkinz more complex with more and more un-essential software upgrades.
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