Rare times in local KT. Place your mouse over times and items for time conversions and info.
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This the second day in a row that get items from storage will not work. Even waited 15 minutes. I have about 225 in dock. I am on server 5 This is in addition to please wait please wait forever. But without items from dock, can't do most things and pet's are starving. Anyone else? I'm about to give up. I guess they are ruining it. Calling web support doesn't help.
My son has gone 2 weeks with that same glitch. After 9pm KT it usually will load. But that's the only time it will.
Also I know everyone will say clear your cache, reboot etc. That will NOT fix this glitch. It has nothing to do with your computer. It is a server problem and nothing you do will fix it. You just have to happen to hit it when it's working properly.
I'm experiencing this problem today. I know this time of year gets worse and worse each day for Webkinz World as everyone is on holidays and playing on their computers more often. I wish I had a resolution for you, but unfortunately patience is the only thing I can suggest
This is happening on one of the seven accounts I monitor (I keep up with them for my nieces and nephew). The dock won't load, takes forever to rake the garden. It has to be a server issue since there are other accounts that have far more in storage and they load fine.
It is definitely a server issue and I don't think it really has anything to do with how many people are playing. Last week it was server #8. Today it seems to be server #10. I guess Ganz is just "spreading the cheer"..
Clearing your cache, restarting your computer, etc., doesn't change a thing. Also, if you are trying to get items from storage, it locks up the activities and you can't switch to something else in the Things to Do, Kinzville map, Daily Activities or anything else. You can't even log out, but have to "x" out instead.
These constant server issues have ruined this for my children. They can't play, or they wait 10-15 seconds (we've timed it) between the time they click the mouse and it registers on whatever they are playing (prize claw, wishing well, darts, etc.). Since they can't get items from storage, they can't even feed their pets. Instead, they just watch the hunger plummet, which it does even faster now since Ganz hasn't fixed the hunger glitch either.
Servers are expensive items, but Ganz should perhaps be investing more of their eStore cash (Deluxe membership fees, virtual pets, special items) into their infrastructure to handle the users that are on the website. Since these problems are occurring on regular days, I'm dreading Christmas Day for my kids, because I know they are going to be disappointed and frustrated.
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