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Old 06-04-2008, 08:37 PM   #1
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Default Unanswered: items in room are STUCK!

Some the the tables and other items in my room are stuck. If I try hit the edit button, nothing happens, or sometimes I hit edit, and then the item and it automatically switches back to walk and my Webkin is standing in it. This does not affect every item in the room, only a couple. But it has been like this for a month! Help.
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Old 06-04-2008, 09:09 PM   #2
TheNeuroscientist
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Default Re: items in room are STUCK!

On the customer service page of webkinz.com there is a form to fill out, and you tell Ganz what is stuck and they will put it in your dock for you. It may take a few days, but I've had to do it several times.

---------- ganesha07 added 0 Minutes and 32 Seconds later ----------

http://customerservice.webkinz.com/cs/us_en/ss.php

Thats the link, hope it helps!

Last edited by ganesha07; 06-04-2008 at 09:09 PM.. Reason: Automerged Doublepost
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Old 06-04-2008, 09:31 PM   #3
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Default Re: items in room are STUCK!

hmmm.. that has happened to me before. try logging on and back off again. it worked for me but it might be a different problem or a different reason for it happening. try it anyway though.
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Old 06-04-2008, 10:39 PM   #4
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Default Re: items in room are STUCK!

I'm not sure who posted it before... but it works

you will need 2 pets and the room with the stuck vehicle needs 2 doors (i had to buy a new room/outside yard to do this.)

Put pet #1 in the doorway of the stuck vehicle.
Have pet #2 walk out of the room & have him walk back in... Hopefully, when he comes back in, pet #1 is on the vehicle and you can drive it out.

Good luck.:el1:
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Old 06-04-2008, 10:43 PM   #5
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Default Re: items in room are STUCK!

Hi---I am going to private message you about how to fix the stuck items in the future---for right now, you have to wait for tech support to fix them for you unfortunately.

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Old 06-07-2008, 10:17 AM   #6
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Default Re: items in room are STUCK!

It worked!!! Thank you!
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Old 06-07-2008, 01:04 PM   #7
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Default Re: items in room are STUCK!

They asked for a password....I thought Ganz did not do that???
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