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Old 07-22-2008, 09:43 PM   #11
Gift Guru
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Default Re: Items getting stuck in room

I don't think you get another email but they do tell you to notify them again if the problem is not resolved. I didn't have any problems.
Good Luck
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Old 07-23-2008, 02:33 AM   #12
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Default Re: Items getting stuck in room

After reading this Ijust had to tell what happened to me today with a stuck trophy. I'd had a stuck trophy for some time, and decided to try to unstick it with that trick mentioned above. I removed the trophy pedestal, then exited the room. Well, when I went back, the room was empty except for a few trophies (and it had been full of rare items and trohies!) I logged off, then on again, and everything was back, but the trophy was still stuck. I then decided to rearrange the room a bit.
But when I tried putting a different trophy on the pedestal it said that there was no more storage space in this container. I moved the pedestal to a different room, and tried with a different item, but got the same message. Great, now my trophy pedestal thinks it's a toybox! And the trophy was still stuck.
At this point I decided to report it, but unfortunately found no place to report a confused pedestal. So I put the pedestal back in the original room under the stuck trophy, just in case they'd realize there was a problem with it as well, and exited. Later in the day I was showing my daughter a new rare item in that room, and lo and behold, the trophy was no longer stuck! So the trick worked, but in a rather roundabout way.
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