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Old 07-18-2011, 11:24 AM   #1
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Unhappy Unanswered: Items Duplicating?

Well this morning, I took out a item to decorate my room and it randomly duplicated itself...Im kinda worried that the ganz team will think im cheating when im not... has this happened to anyone else?
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Old 07-18-2011, 12:29 PM   #2
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Default Re: Items Duplicating?

This has happened to me- sometimes when i flip through my dock items go next to each other and i only have one of them. don't worry about it.
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Old 07-18-2011, 01:07 PM   #3
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Default Re: Items Duplicating?

Don't worry; as long as you're not purposely exploiting a glitch then it is Ganz's responsibility, not yours. You can't get in trouble for that unless you figured out how to duplicate an item and did it over and over again.

I'd log out and log back in again to make sure the item is still there. The duplicate might have been a weird glitch and might disappear. Or, if this happened in your dock, try scrolling through your dock to "refresh" that item's picture and it should go back to normal. I would also try putting it for sale in the W-shop without actually selling it, just to check the item's name and make sure it's really there.

If the duplicate is still there after all that, then congratulations on your free item!

Good luck!
~Kay
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Old 07-18-2011, 03:43 PM   #4
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Default Re: Items Duplicating?

This has happened to me before, and I was a little worried too. (on no, ganz might think I'm cheating! what do I do!?) Just don't panic, log out and back in. It probably won't be there.

If it is and it's not movable/clickable, just fill out a form for a stuck item in the customer service on Ganz, and they'll take care of it.

You did nothing to exploit a glitch, so don't worry.
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Old 07-18-2011, 10:04 PM   #5
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Default Re: Items Duplicating?

This has happened to me too, many times, and the dock usually rights itself on the next log-in, or even sometimes if I switch rooms or activities.
I once asked a Ganz rep about an extra that had appeared in my dock which was a glitch, and, I was told that if Ganz put it there by mistake, not to worry, and that I could keep it. So even if your duplicate item stays, you will not be in trouble.
I hope enough of us have assured you that it is a common glitch to put your mind at ease.
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Old 07-19-2011, 12:17 PM   #6
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Default Re: Items Duplicating?

Hi there! Ganz always has some kind of glitch going on. If they think you're cheating, you're not! Maybe send this problem to Ganz, it is their fault and not yours
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Old 07-19-2011, 12:25 PM   #7
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Default Re: Items Duplicating?

It's nothing really a small glitch
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Old 07-19-2011, 12:37 PM   #8
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Default Re: Items Duplicating?

well somtimes that happens to me then i log off then log back on and then there is only one check again if it is still like thatoh and maybe the ganz team will be reading this(:

Last edited by Cordelia; 07-19-2011 at 12:40 PM..
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