Rare times in local KT. Place your mouse over times and items for time conversions and info.
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Items in my account disappeared, including my Wacky Zingoz balloon, rainbow hot air balloon (probably not the official name), and my Christmas nightgown. Balloons disappeared after I used them and left them in a different room than usual. I searched every room and my stuff.
The day they were giving out the water sprinklers when you logged in, 9 of our accounts got theirs, one did not. Knowing my girl would really love to have that on her account, I called Ganz. I was told that since they "knew there was a glitch" she could add one to my dock.
While I had her on the phone, I told her about another account - I'd been rearranging things and was moving the rare Golf Cart and it just up and disappeared. It had not reappeared, no matter how many times I logged back in and checked for it. So I wanted her to put it back in the dock so that account would have their rare item.
The girl on the phone told me she would check the account and if she could find the golf cart, she would move it into the dock but if it had indeed disappeared from the account, that account was "just out". She was not allowed to replace missing items!
I did not think that was fair to all the kids that lost items due to Ganz' problems. She did find it. Apparently it was in the room, just not showing up for me when I'd log in! So she moved it to the dock and it's been back since.
So here's hoping your items are actually there, just not showing to you so you can end up getting them back.
Yes, sometimes things dissapear, like mine. My Zacky's Quest Trophy and Paw Print Fire Place dissapered when I put it in my room. I just had to go to a different room and go back to that room and it was back in its place, but looks like the problem that you have is a lot worse. Yes you should contact Ganz and change your password, someone could be going onto your account, adding themselves to your accounts friends list and sending the items to their account without you knowing it. Have you told your password to anyone? If not, this is very strange and/or there is a possability that someone has hacked your account. Good luck finding what happened to your items, hope Ganz can help you.
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