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Old 11-07-2009, 03:53 PM   #1
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Default Unanswered: Items DISAPPEARING

I put my valuables on coffee tables, and its always on a certain end of the coffee table, the item becomes stuck, and disappears altogether. I've lost: Sheep PSI, Cornucopia, ABOUT to lose Zingoz Bubble Blower. I'm outraged. Can someone help?
lulabell1219 is offline Female
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Old 11-07-2009, 03:54 PM   #2
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Default Re: Items DISAPPEARING

This has happened to more than one person. I think you might have to call GANZ.
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Old 11-07-2009, 03:56 PM   #3
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Default Re: Items DISAPPEARING

Go to customer support and fill out the I have something stuck in my room form. The items are probably still there and just not visible to you.
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Old 11-07-2009, 03:56 PM   #4
Gift Guru
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Default Re: Items DISAPPEARING

Not allowed. Dad would think I'm going nuts over a game. This is getting to be ridiculous. Maybe, instead of adding all of these new things, they should fix the things they've got wrong.
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Old 11-07-2009, 03:56 PM   #5
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lulabell1219 is the bees knees!lulabell1219 is the bees knees!lulabell1219 is the bees knees!lulabell1219 is the bees knees!lulabell1219 is the bees knees!lulabell1219 is the bees knees!lulabell1219 is the bees knees!

Default Re: Items DISAPPEARING

View Post Originally Posted by marnabear
Go to customer support and fill out the I have something stuck in my room form. The items are probably still there and just not visible to you.
I'll try that.
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Old 11-10-2009, 09:54 PM   #6
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Default Re: Items DISAPPEARING

I am so sorry this has been happening to you. I think I might be able to help.

You can report the problem to GANZ through Customer SUpport by clicking here.
You can also call GANZ and tell them for faster results. Their number is located in my siggy under "CANZ CONTACT INFO"

Here is a helpful guide about How to unstick items from tables. Click HERE to go there.

I hope your problem gets resolved
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Old 11-10-2009, 10:31 PM   #7
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Default Re: Items DISAPPEARING

I have been having that same trouble with certain items as well. Usually if I fill out the "Something is stuck in my room" form on the customer support page they usually fix the problem with in a day or two. If you find it easier you can call Ganz's customer service # 1-866-932-5469. I hope that helps.
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Old 11-11-2009, 09:37 PM   #8
Gift Guru
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Default Re: Items DISAPPEARING

Thanks guys! Is there ANY way they'll give me back the items I've lost?
lulabell1219 is offline Female
Old 11-11-2009, 09:45 PM   #9
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Default Re: Items DISAPPEARING

I have heard of some People's items like going invisible lately so maybe you will get them back . It may be that you just cant see them because of a glitch !! Keep track of all of them that are missing & good luck !!
mom w charm is offline Female
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